

Creating safer, frictionless passenger journeys
70 years ago, SITA was created to serve the communication needs of the world’s airlines. Today, nearly every airline in the world does business with SITA.
Our industry expertise, right balance of innovative technology and our unrivalled understanding of industry processes, allows us to develop and manage integrated solutions and services through seamlessly connected platforms that unlock the hidden value of airline systems. In this current environment shaped by COVID-19, however, travel has evolved, and passengers want the reassurance of safety, which is transforming industry processes.
As a result, airlines must build more flexible and efficient operations to support the “new normal” business model. This means airlines’ future profitability depends heavily on digitization and their ability to digitally extend key customer touchpoints beyond the physical airport location so that passengers are ready to fly prior to arriving. SITA’s domain expertise, and investment in advanced technologies, is powering the digital shift in, and reinvention of, airline solutions. We are improving performance and delivering a more seamless passenger experience, making air travel more connected, efficient, safe and sustainable.
Portfolio spotlight
Cabin Connectivity Services
We provide inflight connectivity (IFC) and a personalized passenger experience - whatever the onboard equipment or network technology.
Unified Aircraft Communications (UAC)
We uphold a future-proof, highly resilient global aircraft communications ecosystem for the reliable exchange of mission-critical data.
Digital Day of Operations
We digitalized flight operations of the connected aircraft for greater efficiency, empowering smart decisions every step of the journey.


Products for the airline industry
AIRCOM® Cockpit Services
Our highly dependable aircraft communication service makes it seamless for Air Traffic Control and Airline Operations to communicate over one of the world’s most extensive networks.
- Sustainable Aviation
AIRCOM® FlightMessenger
The easy way to process air-to-ground messages, reformatting and distributing them to other apps and users
AIRCOM® FlightTracker
Ground-based, easy-to-implement software for aircraft tracking and graphical weather data, ensuring airline awareness of flight position.
ATC Datalink Service
Digital services enabling ANSPs to communicate with their air traffic management systems and participating aircraft.
- Sustainable Aviation
ATC Network
Offering the complete air-ground VHF infrastructure for aircraft communications, ready to be owned and operated by ANSPs.
- Sustainable Aviation
ATC Systems
Our ATC Systems for airport control towers and area control centers enable ANSPs to exchange and manage digital messages with aircraft pilots.
ATS SATVOICE
ATS SATVOICE enables Air Traffic Control to promptly contact Flight crew through secure and high-quality satellite communication.
- Sustainable Aviation
CrewTab
A tablet-based cabin crew application that enables the transformation of all core areas of your operations
- Sustainable Aviation
e-Aircraft® DataHub
Our neutral, cloud-based data-brokering platform empowers effective collaboration between airlines and digital service partners.
- Sustainable Aviation
Internet ONAIR
Giving passengers a personalized, reliable, high-speed inflight internet connection for their devices.
- API available
Mobile ONAIR
A global inflight connection enabling passengers to use their mobile phone network as if they were on the ground.
Mobile ONAIR 4G
Enable the delivery of 4G service to the airlines through Mobile ONAIR 4G. Deliver a seamless, high-quality, inflight 4G experience for passengers.
SITA Advanced Data Services
SITA Advanced Data Services provides an extensive suite of versatile application programming interfaces (APIs) for the air transport industry.
- API available
SITA Airport Management
Efficiently manage flight operations, optimize fixed and mobile resources as well as facilitate collaborative decision making
- API available
- Sustainable Aviation
SITA API PNR Gateway
Helps protect your borders through the collection of data in accordance with UN Security Council resolutions
SITA Application Acceleration
Delivering always-on, responsive application performance for employees connected to private networks and users of internet applications
SITA Bag Fast
A simple piece of software that prints IATA-compliant fallback tags as and when they are needed
SITA Bag Journey
Provides a precise picture of a bag‘s current location, no matter how many airlines or airports handle it
- API available
SITA Bag Manager
Real-time baggage management and reconciliation system to help airlines, airports and ground handlers reconcile, track, and manage baggage
SITA Bag Message
Fully managed, end-to-end baggage message distribution system that eliminates the need for multiple baggage system interfaces between airlines and airports
SITA Connect
Secure, reliable, flexible on-demand network connectivity at every destination
SITA eWAS
Predict the weather with everything you need, at a glance.
- Sustainable Aviation
SITA Flex
Next-generation cloud-based, open API platform enabling mobility and low-touch operations, on and off-airport
- API available
SITA Flight Folder
Fully digital flight briefing and informed decision-making for pilots and dispatchers.
- API available
- Sustainable Aviation
SITA Information Security Services
Integrated, managed security controls that can be applied to SITA products and SITA network services to mitigate cybersecurity threats
SITA LAN Management
SITA LAN Management provides a fit-for-purpose local area network (LAN) infrastructure ensuring secure, unified wide area network (WAN) and LAN connectivity
SITA Maestro
SITA Maestro provides airports, airlines and ground handlers with a more automated and cost-effective way for their agents to process an airline’s passengers
SITA Messaging
Advanced messaging solutions that enable you to confidently exchange business-critical information with your partners through a reliable and cost-effective service
SITA Mission Control
Empowers seamless real-time cross-functional cooperation, taking air-ground collaboration to the next level and improving efficiency.
- Sustainable Aviation
SITA Mission Watch
Our new-generation cloud-based flight tracking system gives dispatchers access to the best aviation weather data.
- Sustainable Aviation
SITA Omnichannel Services
An advanced range of communications solutions available in the cloud, enabling modern yet cost-effective contact with customers and employees
- API available
- Sustainable Aviation
SITA OptiFlight®
A comprehensive suite of solutions using flight data and machine learning to determine the most fuel saving scenarios for all phases of a flight.
SITA Passenger Information
Enhancing the passenger journey with accurate and timely information
- API available
- Sustainable Aviation
SITA Safety Cube
An integrated web-based aviation risk and compliance management solution that supports data-driven decision-making to enhance operational safety.
SITA Service Management
State-of-the-art technologies and top-quality support teams to optimize performance
SITA Smart Path
A low-touch, biometric and cloud-enabled whole journey identity management solution facilitating self-service travel from check-in to boarding
SITA Wireless
Providing secure and managed global IoT connectivity and applications for your business-critical, operational and corporate environments
- API available
SITATEX Services
Provides users with a simple, intuitive solution to handle the growing complexity of sharing operational mail messages
Unified Cabin Solution
A harmonized inflight connectivity (IFC) experience for passengers and airlines, regardless of fleets, satellite links and avionics.
WorldTracer®
A single, global solution for reporting and tracing mishandled baggage to help reduce costs due to baggage delays and claims
API for developers
View all SITA APIs for AirlinesSITA is committed to delivering service excellence
Explore SITA servicesIndustry insights
Air Transport IT Insights 2019
Digital transformation, mobile services, emerging technologies and much more

See how customers are succeeding with SITA
Fortunately, delayed bags are very rare. But in case this happens, we want to provide a comfortable and easy recovery experience – without waiting at the belt, queueing at the Lost & Found counter or calling the baggage hotline to trace the bag. We are proud that, with this new digital solution, we can provide this improved experience to our passengers.
Being a responsible business makes us a better business
We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.