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As travel becomes more connected and intermodal, having digital systems that simplify the passenger journey across land, sea and air will become increasingly important. We need seamless, adaptable delivery of mobility, together with associated information, data exchange, across all modes of travel & transport.

The challenge ahead is to best service broader intermodal door-to-door products, exploiting synergies with the air transport industry and bridging the gap between different transportation modes from a delivery and operations standpoint.

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Challenges to seamless intermodal travel

Challenge 1

Challenge 1

How do we keep travelers and staff informed on the status of a multi-leg journey?

Challenge 2

Challenge 2

How do we improve travelers' experience on check-in for the next leg?

Challenge 3

Challenge 3

How do we enable a smart handling of baggage in a combined itinerary?

Challenge 4

Challenge 4

How do we maximize the benefits of a digital travel identity to travelers, carriers, and governments?

Challenge 5

Challenge 5

How do we help carriers and validate passenger data with governments to ensure a safe and seamless journey?

Challenge 6

Challenge 6

How to enable smarter data collaboration between members of an ecosystem of hundreds?

Explore our areas of capabilities

Technology is fundamental to improve operational efficiencies and to adapt to fast-changing regulations, safety scenarios and help convince passengers to return to travel. ​However passengers are also demanding faster, automated journeys, and more sustainable approaches to travel.​ SITA is evolving its products and services across travel to provide passengers with secure and safe travel every step of the way, more specifically, enabling passengers to conduct a number of processes off-airport in advance of travel, in an intermodal fashion.

Digital identities

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Digital identities

At SITA, our vision of Digital Travel is a future where you can travel from anywhere to everywhere without ever needing to present your travel documents and without needing to stop to confirm your identity, check-in, cross a border, or access any number of services at your destination.

Digital identities underpin digital travel, relying on the next-generation of self-service technology infrastructure, featuring integrated cloud, mobile and biometric-enabled self-service touchpoints, for check-in, bag-drop, border control, boarding and more.

Data management

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Data management

SITA is strongly positioned as the air transport industry's data partner of choice, meeting the complex communication and data needs of over 2,500 air transport businesses worldwide needing to collaborate and communicate continuously, 24/7. We enable organizations to digitize and optimize operations, providing scalability and flexibility to deliver technical and commercial innovation.

Security and safety at airports

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Security and safety at airports

Longstanding queues at the security clearance is still a painful touchpoint during the passenger journey. By leveraging new technologies and adapting processes to focus on predictive security platforms, SITA can play a major role in driving seamless airport security ambitions.

Alternative energy sources

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Alternative energy sources

SITA is committed to helping aviation to be more sustainable through meeting its carbon reduction objectives. Our approach is to provide solutions that help our customers reduce and better manage their emissions; to collaborate in industry partnerships on sustainable aviation initiatives; and to make our own technology greener, so we do not add to our customers’ emissions

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Simplifying the passenger journey across land, sea and air.

Simplifying the passenger journey across land, sea and air.

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