SITA facts
Industry insights
Baggage IT Insights 2021
Mishandled bag rates continued to decline despite a year of major disruption. COVID-19 has also accelerated digitalization projects and a reimagining of ways to handle passengers and their baggage.
Air Transport IT Insights 2020
SITA’s Air Transport IT Insights report is well established as the global benchmark research for the air transport industry.
Passenger IT Insights 2020
The research identifies key passenger concerns and technology trends that will also impact the airline industry recovery period.
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