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Creating safer, frictionless passenger journeys

Airports are where great journeys begin. However, in this current environment shaped by COVID-19, travel looks different and passengers also want the reassurance of safety, which is transforming industry processes. As a result, airports must build more flexible and efficient operations to support the “new normal” business model.

SITA leads the world in airport operations, and we are committed to helping you create safer, easier travel, anywhere. From check-in to arrival, we’re creating frictionless, stress-free and fully autonomous passenger journeys. We apply our expertise and knowledge to make airport operations smarter and more efficient, significantly contributing to sustainable air travel. Our future proof solutions – including biometric identity management, mobile-enabled self-service applications and passenger flow monitoring tools – are helping transform airports and improving the air travel experience for passengers, while making processes more efficient and agile.

1,000+ airports SITA solutions are present around the world

Portfolio spotlight

SITA Baggage Management

A data-rich range of complementary products to help you track, trace and manage baggage through every step of the baggage handling process

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SITA Passenger Processing

Creating a safer, frictionless passenger journey – through low-touch and contactless passenger processing

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SITA Operations at Airports

Increasing agility to optimize operations while maintaining profitability, on-time performance, and quick recovery from inevitable disruptions
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SITA Communications and Data Exchange

Creation and delivery of world-class air transport communication and data exchange solutions, enabling our customers to digitize and optimize operations.

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Products for Airports industry

AIRCOM® Cockpit Services

Our highly dependable aircraft communication service makes it seamless for Air Traffic Control and Airline Operations to communicate over one of the world’s most extensive networks.

  • Sustainable Aviation
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ATC Datalink Service

Digital services enabling ANSPs to communicate with their air traffic management systems and participating aircraft.

  • Sustainable Aviation
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ATC Network

Offering the complete air-ground VHF infrastructure for aircraft communications, ready to be owned and operated by ANSPs.

  • Sustainable Aviation
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ATC Systems

Our ATC Systems for airport control towers and area control centers enable ANSPs to exchange and manage digital messages with aircraft pilots.

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SITA Airfare Insight

Enables airlines to stay ahead of competition by automatically identifying the relevant fare changes and automates the end-to-end process for managing and distributing fares.

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SITA Airport Management

Efficiently manage flight operations, optimize fixed and mobile resources as well as facilitate collaborative decision making

  • API available
  • Sustainable Aviation
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SITA Application Acceleration

Delivering always-on, responsive application performance for employees connected to private networks and users of internet applications

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SITA Bag Fast

A simple piece of software that prints IATA-compliant fallback tags as and when they are needed

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SITA Bag Journey

Provides a precise picture of a bag‘s current location, no matter how many airlines or airports handle it

  • API available
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SITA Bag Manager

Real-time baggage management and reconciliation system to help airlines, airports and ground handlers reconcile, track, and manage baggage

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SITA Bag Message

Fully managed, end-to-end baggage message distribution system that eliminates the need for multiple baggage system interfaces between airlines and airports

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SITA Connect

Secure, reliable, flexible on-demand network connectivity at every destination

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SITA Flex

Next-generation cloud-based, open API platform enabling mobility and low-touch operations, on and off-airport

  • API available
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SITA Information Security Services

Integrated, managed security controls that can be applied to SITA products and SITA network services to mitigate cybersecurity threats

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SITA LAN Management

SITA LAN Management provides a fit-for-purpose local area network (LAN) infrastructure ensuring secure, unified wide area network (WAN) and LAN connectivity

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SITA Maestro

SITA Maestro provides airports, airlines and ground handlers with a more automated and cost-effective way for their agents to process an airline’s passengers

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SITA Messaging

Advanced messaging solutions that enable you to confidently exchange business-critical information with your partners through a reliable and cost-effective service

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SITA Omnichannel Services

An advanced range of communications solutions available in the cloud, enabling modern yet cost-effective contact with customers and employees

  • API available
  • Sustainable Aviation
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SITA Open API

SITA Open API provides an extensive suite of versatile application programming interfaces (APIs) for the air transport industry.

  • API available
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SITA Passenger Flow Management

Optimize passenger processing and flows with analytics to better understand your passengers

  • API available
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SITA Passenger Information

Enhancing the passenger journey with accurate and timely information

  • API available
  • Sustainable Aviation
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SITA Service Management

State-of-the-art technologies and top-quality support teams to optimize performance

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SITA Smart Path

A low-touch, biometric and cloud-enabled whole journey identity management solution facilitating self-service travel from check-in to boarding

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SITA Wireless

Providing secure and managed global IoT connectivity and applications for your business-critical, operational and corporate environments

  • API available
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SITATEX Services

Provides users with a simple, intuitive solution to handle the growing complexity of sharing operational mail messages

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APIs

API for developers

View all SITA APIs for Airports

SITA is committed to delivering service excellence

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Industry insights

SITA's runway for future operations

Resuming safe, efficient travel operations at manageable cost

SITA's runway for future operations

Enabling the low-touch airport

Mobile and biometrics are enabling a touchless passenger journey.

Enabling the low-touch airport

Air Transport IT Insights 2019

Digital transformation, mobile services, emerging technologies and much more

Air Transport IT Insights 2019

Being a responsible business makes us a better business

We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.

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Do you have a question? We are here, ready to help.

Do you have a question? We are here, ready to help.

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