Resilient departure control for airports of every size

From small regional terminals to major hubs, SITA Maestro helps you keep passengers moving with confidence through automated departure control.

Up to 30% faster check-in processes
Up to 90% less new agent training time
24/7 global support

Flexibility, scalability, and continuity anywhere

SITA Maestro is a fully automated, cost-effective departure control solution that streamlines passenger handling for airlines, airports, and ground handlers of every size.

Built to run anywhere, from small regional terminals to major hubs, SITA Maestro automates check-in, boarding, and passenger data transmission, and deploys in the cloud or on-premises to match your operational environment. The result: a faster, more flexible, and more resilient departure operation at any scale.

Flexibility, scalability, and continuity anywhere
Meet government requirements effortlessly with automated APIS

Meet government requirements effortlessly with automated APIS

Automate check-in and boarding while staying fully compliant with global regulations, including APP and iAPI requirements.

Keep flights fully operational during DCS outages

Keep flights fully operational during DCS outages

When systems experience outages or system failures, SITA Maestro automatically assumes responsibility for departing flights.

Deployment flexibility for cloud or on-premise environments

Deployment flexibility for cloud or on-premise environments

From small regional terminals to major hubs, SITA Maestro is simple to deploy in the cloud or on-premises and scale with ease.

Integrate effortlessly with SITA's passenger processing portfolio

Integrate effortlessly with SITA's passenger processing portfolio

SITA offers automated DCS that also supports self-service options that cut costs, reduce agent workload, and speed up processing.

Features

Full-featured system supporting all departure control functions

  • Fully automated check-in and boarding processes with real-time passenger status monitoring across all departure touchpoints
  • APP and iAPI compliance built in, with automatic transmission of passenger and flight data to government systems at check-in
  • Seamless integration with SITA Flex, SITA Kiosk, SITA Bag Drop, and SITA Bag Manager for a unified passenger handling ecosystem
  • Offline resilience mode keeps check-in and boarding operational during host DCS outages, with no disruption to passenger processing
  • Automated excess baggage charge prompts at check-in to support ancillary revenue capture without additional agent effort
Full-featured system supporting all departure control functions
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Create a unified passenger experience across all touchpoints

Learn how you can completely automate the passenger journey from check-in through boarding with SITA Maestro.

  • Improve check-in and boarding by up to 30%
  • Reduce manual handling requirements
  • Enjoy rapid deployment with minimal downtime
Create a unified passenger experience across all touchpoints

“Without SITA Maestro, we would have faced longer delays, more manual processing, and higher staff errors.”

Etihad Terminal Efficiency Officer
Etihad Terminal Efficiency Officer

Bring clarity and control to every departure with scalable DCS

Discover how SITA Maestro can elevate your operations with automated, scalable departure control across cloud or on-premises deployments.

  • 30% faster check-in
  • 90% training optimization
  • 24/7 support

Discover SITA Maestro resources

Ready to upgrade your departure control operations?

Book a demo session and learn how SITA Maestro's automated, scalable DCS solution
can elevate your operations. Or talk to our team for more information.

Ready to upgrade your departure control operations?