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Satelite Satelite

Always-on, support for customers everywhere

support
24/7 support
IT specialists and field engineers
2,000+ IT specialists and field engineers
customers are serviced by us globally
2,800 customers are serviced by us globally
About SITA

Discover SITA’s services

We are experts in providing world-class services that your business can rely on

SITA Service Desk and Command Center

SITA Service Desk and Command Center

We provide 24x7 multi-lingual support to all SITA customers. Our teams handle event management, incidents, and service requests. We'll help you resolve and escalate reported incidents to the appropriate teams and act as the communication interface between the IT groups and vendors.

Local support worldwide

Local support worldwide

Our global team of IT service professionals and field engineers supports you in optimizing operational performance, adapting to changing business requirements, as well as providing technical support and advice.

Customer Success Managers

Customer Success Managers

Our designated CSMs ensure your contracted service levels are met or exceeded, making sure major incidents are dealt with swiftly and prevented from happening again. Our CSMs proactively seek improvements through a continuous service improvement plan. 

SITA Service Management

See how customers are succeeding with SITA

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Find out more about the career opportunities at SITA

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Do you have a question? We are here, ready to help.

Do you have a question? We are here, ready to help.

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