SITA Airport Management addresses the unique business requirements of operations across the airport environment–including multi-airport operations. Driven by accurate, reliable, shared real-time data, SITA Airport Management helps airport stakeholders efficiently manage flight operations, optimize fixed and mobile resources as well as facilitate collaborative decision making.

Creating safer, frictionless passenger journeys

Optimize operations and resources

Optimize operations and resources

Simplify complex processes and make better, more informed decisions by automating routine processes.

Manage disruptions

Manage disruptions

Simplify complex processes and make better, more informed decisions by automating routine processes.

Collaborate effectively and efficiently

Collaborate effectively and efficiently

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Optimize operations and resources

Optimize operations and resources

Multiple stakeholders, complex interdependent processes, and seemingly small pain points can result in inefficient, difficult, and reactive operations. Simplify complex processes and make better, more informed decisions by automating routine processes. Free yourself to concentrate on more proactive decision-making, maximizing capacity and resource allocation, and saving costs at every step.

Manage disruptions

Manage disruptions

Unexpected events like weather, flight cancellations, or geopolitical events can disrupt the whole ATI ecosystem. By utilizing accurate, real-time data you can build robust mitigation plans to minimize the impact of irregular operations and enhance ongoing best practices through experience sharing.

Collaborate effectively and efficiently

Collaborate effectively and efficiently

Your overall success is critically dependent not only on the timely exchange of information internally but also with external entities and partners. Share accurate information, enable group collaboration and action to help you achieve better On-Time-Performance (OTP), a smaller carbon footprint, better overall situational awareness, and recovery from adverse conditions. When issues are planned for and resolved together, the result is a best-in-class passenger experience they’ll want to repeat.

Supported by SITA Global Services

Airport Management is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

What can SITA Airports management do for you?

Here you can find the most frequently asked questions to accessing the Customer Portal

What can SITA Airports management do for you?
Solutions components

Solutions components

  • Operations manager: Optimizing flight management both long-term and real-time.
  • Fixed Resource Manager: A powerful scheduling, capacity planning, and resource management solution.
  • Mobile Resource Manager: Optimizing the management of mobile resources for ground handling and capacity planning.
  • Collaborative decision making: Empowering airport operators and stakeholders to achieve new levels of business performance.

“Fortunately, delayed bags are very rare. But in case this happens, we want to provide a comfortable and easy recovery experience - without waiting at the belt, queuing at the Lost & Found counter or calling the baggage hotline to trace the bag.”

Stefan Kapactsis Director Digital Ground Services, Lufthansa Grou
Stefan Kapactsis

Need help with our products?

Book an exploration session and learn more about how SITA Airport Management can improve you passenger flows and if it’s right for you. Or talk to our team for more information.
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