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No matter how smooth and enjoyable the passenger experience, a single mishandled bag can undo it all. It’s no surprise, then, that baggage management is a leading investment priority for airlines, airports and ground handlers.
bags were mishandled in 2019, costing the industry $2.5 billion
25.4 M bags were mishandled in 2019, costing the industry $2.5 billion
improvement in global bag delivery rates for airlines that track bags at check-in and arrival
66% improvement in global bag delivery rates for airlines that track bags at check-in and arrival
customers use SITA’s WorldTracer® at 2,800 airports globally
500+ customers use SITA’s WorldTracer® at 2,800 airports globally

Reduce mishandled bags and their associated costs

Whether you’re an airline, airport or ground handler, SITA Baggage Management provides global coverage and unrivalled data insights to help you achieve operational excellence through more efficient processes.

SITA Bag Fast

A simple piece of software that prints IATA-compliant fallback tags as and when they are needed

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SITA Bag Journey

Provides a precise picture of a bag‘s current location, no matter how many airlines or airports handle it

  • API available
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SITA Bag Manager

Real-time baggage management and reconciliation system to help airlines, airports and ground handlers reconcile, track, and manage baggage

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SITA Bag Message

Fully managed, end-to-end baggage message distribution system that eliminates the need for multiple baggage system interfaces between airlines and airports

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WorldTracer®

A single, global solution for reporting and tracing mishandled baggage to help reduce costs due to baggage delays and claims

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Do you have a question? We are here, ready to help.

Do you have a question? We are here, ready to help.

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