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WorldTracer® is the world’s only fully global baggage tracing and matching system. It provides a single, standardized solution for reporting and repatriating mishandled bags. Developed in cooperation with IATA, it allows customers to locate their lost baggage anywhere in the world.

Reduce overall costs

Reduce overall costs

By doing away with multiple in-house systems, WorldTracer® can save you time and money and ensure your day-to-day operations run more smoothly.

500
airlines and ground handlers at over 2,800 airports use WorldTracer®
Improve the passenger experience

Improve the passenger experience

By reuniting passengers with their lost baggage faster and more effectively, you can reduce costs and enhance their experience. And with sophisticated technological solutions such as the WorldTracer® Tablet, you can offer passengers a more personalized, hassle-free service.

60%
of bags are repatriated in 1.6 days
Centralize operations

Centralize operations

By providing a global lost and found baggage database, WorldTracer® can reduce fraudulent claims and locate lost luggage anywhere in the world.

Supported by SITA Global Services

WorldTracer® is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business. 

Explore our related modules

SITA WorldTracer® Baggage Self-Service

A new generation self-service module that allows passengers to report lost or damaged bags and track their status from their own device

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SITA WorldTracer® Bag Delivery Service

A fully automated, end-to-end solution for managing and tracking the delivery of mishandled bags for couriers, airlines and ground handlers

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SITA WorldTracer® Lost and Found Property

An ATI-specific, cloud-based application that allows airlines to handle lost and found property issues promptly and accurately, reuniting passengers with their personal belongings.

Learn More

See how customers are succeeding with SITA

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Do you have a question? We are here, ready to help.

Do you have a question? We are here, ready to help.

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