SITA Smart Path™ | SITA

 

SITA Smart Path™

Delivers whole journey identity management

Overview

Great travel experiences start with SITA Smart Path™, the ATI’s most comprehensive whole-journey identity management solution where your face is your boarding pass.

At airports across the world, SITA provides self-service and agent-assisted passenger processing solutions at every step of the journey from check-in to boarding. With Smart Path just a quick scan of the face, typically in 5 seconds or less, and passengers easily validate their identity along the entire passenger journey without having to pull out their passports or boarding passes.

SITA Smart Path™ uses digital biometric ID management technology to automate the travel journey from secure check-in to on-time boarding. Designed to be modular, it easily integrates into existing airport infrastructure and airline systems, including standard common-use systems, check-in kiosks, bag drop units, self-service gates for secure access, boarding and automated border control.

Smart Path™ also integrates with government systems and databases, allowing secure immigration and border checks while minimizing security risks. 

SITA Smart Path™

Did you know?

71% of airports have investment plans for biometric identity management solutions by 2021 (Source: 2018 Air Transport IT Insights, SITA)

 

92% of passengers would consider using biometrics instead of a passport or a boarding pass (Source: SITA 2017 Passenger IT Trends Survey)

How it helps

Using biometric facial recognition technology to automate the entire passenger journey, Smart Path™ captures a passenger’s biometric details through a facial scan to verify the traveler’s identity at the first touch point in the journey. Once checked against the passenger’s travel documents, a secure digital travel ID is created and can be used at every touchpoint. At every step of the travel journey, whether it is self-bag drop, border control or aircraft boarding, the digital travel ID removes the need to show a passport or boarding pass — your face is your boarding pass.

Designed to be modular and easy to plug-and-play with existing systems, Smart Path™ helps airports achieve a faster throughput of passengers,  improve security oversight, speeds up passenger processing and reduce queues at security and passport checkpoints. SITA Smart Path reduces the resources needed to manage the passenger journey, while driving  operational efficiency and speeding  up passenger flow.  Overall, enhancing the passenger experience by giving travelers more choice and control of their journey.

SITA Smart Path™ includes:

  • Mobile, self-service kiosk and agent assisted check-in with fast, secure biometric enrollment/registration
  • Self bag drop with biometric verification
  • Single or double door eGates for self-boarding, access control to secure areas and automated border control
  • A single platform capable of an integrated approach to common-use terminal equipment (CUTE), common-use passenger processing systems (CUPPS) and common-use self-service (CUSS) kiosks, bag drop and gates
  • Background identity management system that captures passenger data and links it to their biometric identity

Complemented by:

  • Advanced identity management services, including interactive advanced passenger processing
  • A cloud-based business intelligence portal to view critical data, monitor, measure and predict daily operational flow
  • A suite of integrated software applications for airport management that enables control of all airport operations from a central point, making common situational awareness easy

Consultancy services are available for support with ROI calculations and solution design.

Why us?

Quick and simple to integrate into existing airline, airport and government infrastructure and systems SITA Smart Path™ brings a new level of security and passenger satisfaction  to airline, airport and government operations by reducing queues and providing simple, fast self-service identity verification. The automated boarding process and pre-processing systems help facilitate interactions with travelers during their journey at the airports while minimizing security risks.

SITA combines global reach with capability and industry expertise in airports, airlines, governments and biometrics. This creates a secure, collaborative platform that ensures real-time intelligence and greater accuracy of passenger data. Real-time passenger verification and dynamic decision-making facilitates the transfer of legitimate passengers across borders.

Resources

Brochures

SITA Smart Path ™

SITA is leveraging the identity management capabilities and applying them to the whole passenger journey.
Learn more

SITA Smart Path™ at Orlando International Airport

Orlando is the first airport to deploy US Customs and Border Protection's Biometric Entry and Exit Program with SITA Smart Path™.
Read more

SITA Smart Path demo

Stephen Challis, Senior Product Manager at SITA, explores what is driving the adoption of single token travel.
View the video
White papers

Biometrics for better travel

- 15.53 Mb Free registration required
Learn how to move towards a frictionless, walk-through experience for passengers using biometrics to enhance ID management
Download
  • sita tweet
    ‘Do tracking points improve baggage delivery?’ | the 2019 SITA-ATW Baggage Webinar will delve into the results of t… https://t.co/hqqkdWrpGC

    1 hour ago from SITAonline
  • sita tweet
    SITA’s baggage expert, Peter Drummond joins @IATA’s Andrew Price and @aegeanairlines’ Timos Korosis on the 2019 SIT… https://t.co/0cwmbzCrzw

    10 hours ago from SITAonline
  • sita tweet
    The goal of bag tracking is to deliver more accurate baggage handling but has tracking bags along four key points i… https://t.co/VtYLYPQAGc

    16 hours ago from SITAonline
  • sita tweet
    Results from the 2019 Baggage IT Insights revealed a strong demand for #airlines and #airports to provide real-time… https://t.co/4J6GqdVgaQ

    yesterday from SITAonline
  • sita tweet
    New #BLOG: Passenger numbers reached an all-time high of more than four billion last year, resulting in a record 4.… https://t.co/xxLAfDAsIk

    2 days ago from SITAonline
  • sita tweet
    MT @LandBlockchain: #Blockchain is reaching for the sky! ✈️ @aeron_aero, @SITAonline, @travelchainio and… https://t.co/NBFb0YFVuu

    2 days ago from SITAonline
  • sita tweet
    In his latest blog post, SITA’s baggage expert Peter Drummond explains everything you need to know about the route… https://t.co/vjOWrZQK9l

    2 days ago from SITAonline
  • sita tweet
    “The more you track bags, the better the service.” Hear what else SITA CEO, Barbara Dalibard, had to say on results… https://t.co/eCkbaYIeP5

    2 days ago from SITAonline
  • sita tweet
    RT @JeffBezos: We’re investing $1.5 billion in our new air hub to get you your packages faster. Three million squar… https://t.co/iLUCNNWvAs

    3 days ago from SITAonline
  • sita tweet
    Did you catch Barbara Dalibard on @DubaiEye1038FM’s Business Breakfast yesterday morning? She was on the show to ta… https://t.co/afvy5KcUyZ

    3 days ago from SITAonline
  • sita tweet
    RT @NSF_Suzanne: Great end to the day yesterday. You can tell by my cheesy smile...but then I’m always happy when… https://t.co/KBoima6aU8

    3 days ago from SITAonline
  • sita tweet
    RT @Phocuswright: Sean Farrell of @SITAonline: the investment in biometric technology is rapidly rising.… https://t.co/3ZBgX5oLrn

    3 days ago from SITAonline
Connect with us