Close Search Search

What is SITA API PNR Gateway?

SITA API PNR Gateway offers governments and carriers a single-window data gateway for all travelers entering, departing, or transiting through their country. This solution simplifies information retrieval by improving data quality for a more enhanced data analysis.

A single interface of all information for governments and carriers

A single interface of all information for governments and carriers

SITA API PNR Gateway offers a unified interface for governments to collect data from carriers which can be analyzed further. It helps governments to fulfil their international obligations under United Nations Security Council Resolutions (UNSCR) pertaining to counter terrorism. It also allows carriers to seamlessly fulfill all government data obligations reliably in a single feed at the right time in the right format.

Complete coverage of all governments and carriers

Complete coverage of all governments and carriers

SITA API PNR Gateway connects governments with carriers around the world. It supports multiple IATA standard message formats and multiple transportation standards. SITA API PNR Gateway also helps carriers comply with different government requirements and mitigates challenges associated with their own systems.

Today, there are over 600 airline carriers connected to the gateway, enabling fast implementation and certification
Offers governments one view of their inbound travelers

Offers governments one view of their inbound travelers

SITA API PNR Gateway enables a single window for all traveler data that integrates diverse data type (PNR, API, and DCS) which provides all the data they need to understand who will be entering, leaving, and transiting through their country. Interactive API (iAPI) can also be incorporated by seamlessly integrating with the SITA Advance Passenger Processing service.

1 million
API messages and over 100 million PNR messages are processed each year by our system

Data quality and visualization for carriers

SITA API PNR Gateway puts carriers in control of the data submitted and its quality, helping you to proactively detect invalid data, avoid government fines, and any operational impacts. It supports multiple data formats and transportation protocols. Data can be visualized per message/journey or traveler.

countries configured
(Note: 3-5 year contract, 'Essentials' options are not subject to discounts or negotiated extras)
Standard – Govs / Carriers
Essential – Carriers
Essential – Govs
API and PNR Messaging (Type B for API and MQ for PNR from airline, MQ for both to government)
AS4, SFTP, Type X Messaging
Implementation and Support
Certification of airlines with government
Message transformation and multi-government department reporting
Messages forwarded in same format as received
Online Manual Entry
Message, journey, and Traveler Portal UI
Basic Reports (Message Count)
Full Reports
Data Quality and Machine Learning
Government customer limit of up to 25 airlines and 10m annual passengers
Airline customer limit of up to 20 governments and 1m annual passengers
Platform upgradeable to Standard API-PNR GW (Configurable options possible)
Optional Functionality (with extra charge)
Flight Tracker License (FlightAware, SITA FLIFO or equivalent)
Maritime Cruise Traffic
SITA Managed Service Support (Monitoring and Reports)
Airline Certification by government (fee for airline)
Limit Essentials to known host (fee for airline if unknown host support necessary)

Supported by SITA Global Services

SITA API PNR Gateway is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

Governments can benefit a lot from choosing SITA API PNR Gateway. Our solution seamlessly integrates with border management systems to transform the way passenger data is handled. SITA API PNR empowers governments and, carriers such as airlines and cruise with efficient access to passenger record data, facilitating swift decision-making and enhancing overall security protocols. With its robust features and advanced capabilities, this product stands as a testament to SITA’s commitment to driving efficiency and security in border management. 

Keith Surridge, Product Manager, API PNR Gateway


I would be delighted to share my thoughts in an online exploration session where we can further delve into how SITA API PNR Gateway can help you, which includes: 

  • Assisting governments to fulfil their international obligations under UNSCR resolutions pertaining to counter-terrorism 
  • Validating processed data, helping carriers to submit good quality data, and allowing governments to ensure the quality of the data received 
  • Facilitates a validation tool with real-time feedback to airlines and governments 
  • Enabling governments to comply with industry standards and regulations, providing a robust framework for handling PNR data 
  • Optimizing government border management operations through centralized passenger information, enhancing efficiency and overall effectiveness 

Join me for an informative online session where you’ll gain valuable insights and discover how SITA API PNR Gateway can help governments improve their operational process. 

Book your place

See how customers are succeeding with SITA


Explore other products

SITA Travel Authorization

Approve access and collect additional data ahead of travel
Learn More

SITA Advance Passenger Processing

Export your border by risk assessing individuals planning to travel to, through or from your country

Learn More

SITA Border Control

An advanced solution designed to enhance border security and streamline the entry process across various modes of transportation

Learn More

SITA Intelligence and Targeting

End-to-end solution for advanced risk assessment, identification, and threat management for borders across the entire traveler journey

Learn More

Do you have a question? We are here, ready to help.

Get in touch