Ground handlers

Discover SITA know-how for ground handlers

Ground handlers are under pressure to reduce costs and to shorten flight turnaround. SITA can help. We offer solutions that exploit the latest technologies for passenger services, aircraft loading and dispatch, and mobility for management of staff schedules, duties and resources. Our solutions increase staff productivity, automate processes and improve passenger handling for ground handlers worldwide.

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Airport operations

Featured resources

WorldTracer® Tablet

Designed for airline and ground handling agents, it enables them to roam the airport to help passengers wherever they are.

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Use cases

AirportCentral AirportResource Manager

- 200 kb
Real-time planning and tracking of irregular operations, aeronautical billing, and reporting.
Use cases

Maestro®DCS Local

- 230 kb
Increase the efficiency of check-in and boarding, accurately monitor passenger status and provide agents with information on the overall boarding progress.
Use cases


- 135 kb
Decrease training costs and increases staff flexibility, generating a more consistent roster coverage - which leads to greater customer satisfaction.
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