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Ground handlers

Discover SITA know-how for ground handlers

  • Smarter baggage systems like automated bag-drop will help take the pain out of baggage check-in for passengers.

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  • SITA Community Messaging helps airports with the exchange and integration of business-critical data, supporting the airport’s planning and operations processes, while providing access to the largest community of ATI companies and organizations.

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  • As passengers increasingly look for more control over their journeys, it’s towards technology that they turn. Little wonder we’re seeing the relentless rise of the kiosk.

    Read "Kiosks keep rising"
Ground handlers are under pressure to reduce costs and to shorten flight turnaround. SITA can help. We offer solutions that exploit the latest technologies for passenger services, aircraft loading and dispatch, and mobility for management of staff schedules, duties and resources. Our solutions increase staff productivity, automate processes and improve passenger handling for ground handlers worldwide.

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Airport operations

Featured resources


Scan&Fly at Helsinki Airport

Finavia has installed Scan&Fly at Helsinki Airport for a fast and easy bag drop. For passengers this means less time spend in queues, and more control over their own journey.

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Use cases

ATC Messaging Service

pdf - 178 kb
ATC Messaging Service enables airlines, airports and ground handlers to significantly simplify exchanges with a large community of air navigation service providers, whether they use the Aeronautical Fixed Telecommunication Network (AFTN) or ATS Messaging Handling System (AMHS).
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