Ground handlers

Discover SITA know-how for ground handlers

Ground handlers are under pressure to reduce costs and to shorten flight turnaround. SITA can help. We offer solutions that exploit the latest technologies for passenger services, aircraft loading and dispatch, and mobility for management of staff schedules, duties and resources. Our solutions increase staff productivity, automate processes and improve passenger handling for ground handlers worldwide.

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Airport operations

Featured resources

Put your baggage in our hands

Every mishandled bag comes with an unhappy passenger, an unnecessary associated cost and a knock to your reputation. Learn how we can help.

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Use cases

BagJourney

- 260 kb Free registration required
SITA BagJourney is a fully managed end-to-end baggage tracking platform, using existing networks. It is a ready-to-go, cost effective solution for complying with IATA Res 753.
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Use cases

BagManager

- 168 kb Free registration required
Ensure that bags don't get loaded onto the wrong aircraft, saving time and money associated with delayed flights, disrupted schedules, missed connections, and so on.
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Use cases

WorldTracer®

- 214 kb Free registration required
WorldTracer® is a centrally managed tracing and matching service that enables airlines and agents to locate lost and found baggage across the world.
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