SITA Wireless | SITA

 

Overview

The air transport industry (ATI) is becoming increasingly reliant on wireless connectivity solutions. To support this, SITA provides airports and airlines with a range of secure and managed global connectivity and applications to improve ground processes and keep you connected.

Connectivity

Global seamless connectivity is mission-critical to your operational and corporate environment. SITA Wireless is tailored to your application requirements, aircraft and staff needs. It offers seamless global coverage, including cellular and Wi-Fi connectivity from a single offering.

Integrated application enablement

With several decades of experience providing systems to the ATI, SITA is ideally placed to enable the integration and management of mobile applications. SITA is the only provider in the market that combines industry knowledge with application experience and end-to-end mobility and wireless expertise.

How it helps

The SITA Wireless portfolio enables airport-based staff to access business-critical information in real-time. The move from paper to digital allows them to focus on their main job, reducing admin time. This helps them to deliver a better passenger service and makes ground-based operations smoother and more efficient.

It facilitates workforce collaboration and communication across siloed workgroups by enhancing the information flow and minimizing disruption. This agile way of working means it's simpler to make the right decision, in good time, every time.

SITA Wireless will help you to improve your operational performance and cost management through instant access to operational data. You will also improve asset tracking as the Internet of Things (IoT) connectivity tracks equipment.

Features

  • Global, business-grade cellular coverage across over 200 countries and territories
  • Cellular solutions built with the ATI's need for reliability and performance in mind
  • ATI-specific airport Wi-Fi services
  • A single end-to-end solution or the option of specific managed components
  • Professional/land mobile radio for airports upgrading or refreshing their radio systems

SITA currently provides wireless connectivity to over 30,000 mobile devices for customers worldwide.

 

These devices are used in business-critical environments, supporting applications such as electronic flight bag (EFB), cabin crew and ground processes. ​

Why us?

Only SITA provides end-to-end wireless connectivity that is globally supported and integrated into the ATI’s existing IT infrastructure. We provide this service across 200 countries and territories, covering 96% of the world air market. SITA partners with mobile operators offering over 500 roaming agreements, ensuring our prices are locally competitive.

We manage mobile connectivity and manage and operate radio systems in airports across the world. Our end-to-end management provides a flexible approach, minimizing handoff and support issues. We will also integrate single mobile elements as part of an overall solution, such as rolling out devices you have already sourced. We ensure close integration with other ATI applications and offer field service on-site at the airport.

Our Wi-Fi solutions cover operational airport areas and ensure application performance through business-grade availability and bandwidth.

SITA Global Services

This product is supported by a dedicated multilingual operations team. They provide monitoring and support 24/7/365 from command centers in Montreal and Singapore. This facilitates global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.

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