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Customer success stories

Automation helps iGA Istanbul deliver faster bag transfers
International travel is back. More passengers are flying than at any time since 2019 and this summer is likely to be the busiest since the pandemic. For major airport hubs such as iGA Istanbul Airport, digitalization and automation will be vital to managing passenger and baggage surges, reducing waiting times, and avoiding the frustration of baggage delays.
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Industry expertise
Innovation at SITA
SITA innovates to enable safer, easier, and more sustainable travel for all
Portfolio spotlight
SITA Passenger Processing
Creating a safer, frictionless passenger journey – through low-touch and contactless passenger processing
SITA Border Management
Digital Day of Operations
We digitalized flight operations of the connected aircraft for greater efficiency, empowering smart decisions every step of the journey.
Unified Aircraft Communications (UAC)
We uphold a future-proof, highly resilient global aircraft communications ecosystem for the reliable exchange of mission-critical data.
Being a responsible business makes us a better business
We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.
Industry insights
Passenger IT Insights 2023
The SITA's 2023 Passenger IT Insights report takes a deep dive into the passenger technology landscape transforming the aviation industry.

Baggage IT Insights 2023
In 2022, the recovery of air travel surpassed expectations, with traffic surging to 3.42 billion passengers. Despite this positive news, the swift comeback took the industry by surprise, resulting in increased disruptions as airports, airlines, and ground handlers navigated the surge in traffic with reduced staff.
What does this mean for baggage?

Air Transport IT Insights 2022
SITA’s Air Transport IT Insights report is well established as the global benchmark research for the air transport industry.
