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SITA Activity Report 2021


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After two years of the pandemic, the air transport industry began to look towards new horizons at the dawn of 2022, with recovery becoming an ever greater reality, albeit at varying paces across regions of the world. But with the eruption of the Ukraine crisis, for some airlines that recovery will remain elusive as they grapple with the challenges of closed air space, soaring oil prices, and the bite of sanctions.

For the air transport industry as a whole, the received wisdom is that the crisis is unlikely to have a long-term impact on the return of air travel globally, with 2024 being the date by which we can expect aviation to be close to 2019’s air traffic levels.

To encourage the return to the skies, SITA continued to work closely with the industry throughout the year. Initiatives included speeding up portfolio deliveries focused on recovery, making travel easier and digital, keeping borders open, and addressing sustainability goals.

At the same time, SITA worked towards its own new horizons, driving growth through its leading digital portfolio for airlines, airports and governments, while putting into place programs to benefit regional airports, low cost carriers, and the wider travel industry, such as cruise and rail.

Sustainability and CSR – leading by example

We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.
We lead by example, with our Planet+ program, which in 2021 enabled SITA to become a certified CarbonNeutral® company.
Read our CSR report
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The SITA Financial Statements 2021 were provided to our members as part of the statutory mailing for the General Assembly. Please contact if further information is needed.

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