Baggage IT Insights 2019 | SITA

Baggage IT Insights 2019

The 2019 SITA Baggage IT Insights report, one of the most appreciated, explores how baggage handling is performing in the air transport industry to improve further passenger satisfaction.

In 2018, 4.36 billion travelers checked in more than 4.27 billion bags. How is the industry coping with growth?

In the report you will learn about the latest:

  • Baggage mishandling rate
  • Baggage tracking achievements
  • Use cases: Etihad, S7, Aegean airlines, Abu Dhabi airport
  • Feedback from ACI, IATA, A4A, AAPA associations

Related solutions & services

SITA Baggage Management
Track and manage bags from check-in to final destination and comply with Resolution 753
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