President, Air Travel Solutions, SITA
Matthys Serfontein

Matthys Serfontein was appointed President of Air Travel Solutions in May 2018.

Matthys joined SITA in 2007 as Regional Vice President for Airport Solutions in Africa. Subsequently, he was Vice President, Portfolio & Solutions Management, with oversight for SITA solutions at airports globally, a position he held since 2012.

Prior to this, Matthys enjoyed various senior management positions for the Airports Company South Africa and the South African companies, e.Airports Ltd and OSI Airport Systems as Managing Director.

Matthys holds a Bachelor degree in Accounting and a Post Graduate Degree in Management Accounting. In addition, he also has an Airport Management diploma from the International Aviation Management Training Institute in Canada.

He is based in Atlanta.

Latest blog posts

Insights into our future

Published on  04 October 2018 11:25  by Matthys Serfontein

Technology promises to solve many of the pressing issues faced by the industry and airlines and airports are investing across the board to harness it. But which technologies will really work?

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Intelligent baggage handling: lightening the load with AI

Published on  15 May 2018 09:20  by Matthys Serfontein

7.8 billion passengers taking to the skies by 2036 will put an enormous strain on baggage systems. Artificial intelligence (AI), promises to provide an effective solution.

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A new travel experience is music to our ears

Published on  18 January 2018 02:50  by Matthys Serfontein

One of the IATA and ACI’s NEXTT goals is to guide investments that will drive new ways of doing business, as the air transport industry grapples with continuous growth and ever bigger airports of the future.

The transformative technologies and focus areas cited by NEXTT are high on SITA’s agenda, as we explore areas that will deliver digital transformation for the industry.

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Which technologies will truly transform travel?

Published on  01 March 2017 06:37  by Matthys Serfontein

There are three key areas where I believe we will feel the immediate impact of technology at airports in 2017. These developments will truly transform travel in the years ahead.

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Dancing in the streets

Published on  10 February 2016 01:07  by Matthys Serfontein

It is not every day that our customers celebrate the implementation of our technology with dancing in the street! But yesterday Miami International Airport changed the traditional “Fat Tuesday” – to “App Tuesday” and had bands and dancers throughout the terminal. It was all for the great new MIA Airport Official app which we developed for them.

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Collaborate, collaborate, collaborate

Published on  06 November 2015 02:00  by Matthys Serfontein

If we do come together – airports and airlines, regulators and government agencies, technology providers and retailers – there’s no telling what we can accomplish. And with emerging technologies like the Internet of Things just around the corner, there’s no telling what that future will look like.

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Stuck at base

Published on  29 September 2015 11:48  by Matthys Serfontein

If like me you missed ACI World, make sure you read Catherine Mayer’s blog, Waves of the future. Along with Catherine’s great analysis, there were three major messages for airports to take home from Panama.

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No delays

Published on  24 September 2015 07:23  by Matthys Serfontein

What should airports and their partners do to improve flight punctuality and operations overall? Essentially, it requires many different stakeholders, including ground handlers, airlines, border control and air traffic control, to collaborate effectively.

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Paradigm change in airport design

Published on  04 May 2015 01:48  by Matthys Serfontein

Airport terminals are arguably the most technology-reliant buildings open to the public. The heavy reliance on technology has prompted architects to collaborate with IT specialists during the design phase of new airports and terminals. (SITA was involved in this early collaboration during the building of intelligent airports in Sao Paolo (GRU) and Rio de Janeiro.)

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Can we get through the airport in 10 minutes?

Published on  05 March 2015 08:53  by Matthys Serfontein

The fast adoption of smartphone technology by passengers has opened the door to new self-service options and further automation of the journey through the airport.

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