The SITA Asia Pacific Customer Advisory Board comprises of senior customer representatives and senior SITA executives from within the region, along with selected industry associations, with the main aim to improve customer feedback. It provides a representative customer voice to help drive the evolution of SITA’s portfolio & service offering within the region, as well as the opportunity for senior executives from SITA’s customer base within APAC to network with their peers.
Date: 2nd July 2025, Wednesday
Venue: Level 7, Meeting Room 6, North Tower, Bangkok Marriott Marquis Hotel
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Date & Time
Start: Wednesday 2 July 2025
Location
Level 7, Meeting Room 6, North Tower, Bangkok Marriott Marquis Hotel
Agenda
14:00 Welcome Address
14:10 Redefining the Journey: The Future with Digital Travel
In this topic, we will examine how we can accelerate the path toward seamless digital travel experiences. From Digital Travel Credentials (DTCs) to biometric identity management, we will discuss how the industry can overcome infrastructure, policy, and adoption barriers to enable a fully digital journey — one that is secure, convenient, and aligned with evolving passenger expectations.
Speaker: Margarida Cardos, Business Developmnet Manager - Customer Growth
15:10 Networking Coffee Break
15:40 Data Sharing & Collaboration: Unlocking New Use Cases
In today’s rapidly evolving air transport landscape, collaboration and digital innovation are more critical than ever. In this session, we will explore:
- The importance of data sharing between airlines, airports, and other stakeholders.
- Challenges and solutions in data interoperability and standardization.
- Examples of innovative use cases developed through collaborative data sharing around passenger, operations, borders & intermodality