Slavery & Human Trafficking Statement | SITA


Our business

SITA is a global provider of IT and communications solutions to the air transport industry. For more information about our corporate structure, see About SITA.

We fully recognize the issue of modern slavery and human trafficking and the emotional and physical impacts of this problem for individuals and communities. SITA takes its responsibilities in relation to these issues seriously and we are committed to doing business the right way – acting honestly, fairly and with high standards of integrity.

We are proud to be signatories to the United Nations Global Compact (UNGC), which is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labor, environment and anti-corruption. For more information on this, please refer to our CSR section.

Our supply chain

We know that responsibility goes beyond what we can do alone as a business, and that our supply chain has an important part to play. We need our employees, suppliers and third parties to ensure they act in an ethical and sustainable manner when carrying out business on behalf of SITA, and to reinforce positive labor standards across supply chains.

SITA has a complex supply chain that works with many suppliers around the world, with 95% of spend with suppliers that represent 10% (around 500 vendors) of our total global supply chain. They include providers of IT software and hardware, and professional and support services, in addition to other service industries which support our business.

Our respective corporate Codes of Conduct1 define our expectations in addressing the risk of slavery and human trafficking.

Risk Assessment

Our exposure to the risk of slavery and human trafficking has been acknowledged and is monitored in SITA’s corporate risk register. The register is reviewed quarterly by SITA’s Audit and Risk Management Committee which is comprised of members of SITA’s Board.

In 2018 we moved to a third-party provided supply chain evaluation platform to understand the level of risk in the countries where SITA and our suppliers operate, and to capture information from key suppliers to SITA. This process will continue throughout 2019 and will enable SITA to gain a better insight of the potential risks by supplier and location.

Standards and Controls

We expect our suppliers to follow SITA’s Supplier Code of Conduct which is available on our website. Key suppliers will be expected to complete a self-assessment that enables us to assess their performance, and which provides a calculated risk rating for modern slavery.

In addition, our Purchasing Policy governs the purchase of all goods and services, providing details on both the selection criteria and the due diligence requirements on new and existing suppliers.

Our Terms and Conditions set out the requirement for suppliers when supplying SITA, and refer to our Supplier Code of Conduct and the expected behaviors and compliance.

Our SITA Code of Conduct and relevant corporate policies are periodically reviewed and agreed by our Management Board.

Training and Communication

We provide online mandatory training around Responsible Procurement and also on Slavery and Human Trafficking for all employees as part of our global compliance program. It is required for all new joiners and on a rolling two year refresh for all current employees. Reports of completion are provided to the Ethics and Compliance Office.

Beyond training, communicating the ethics and compliance message is accomplished through global staff calls, lunch and learn sessions, bulletins, websites, and similar tools, all of which goes hand-in-hand with a strong leadership tone.


The monitoring of our supply chains is managed by our Corporate Social Responsibility Office, in co-operation with our Purchasing Team and Ethics and Compliance Office. Areas of concern are shared with the Compliance function and if appropriate, the Ethics and Compliance Committee, which provides oversight of our ethics and compliance programs.

A confidential and anonymous whistleblowing process is available to all employees to raise any concerns they may have on issues related to human trafficking or slavery. SITA will not tolerate any form of retaliation against anyone who has raised a concern and/or assisted in an investigation in good faith, as outlined in our Non-retaliation Policy.


This statement is made pursuant to section 54 of the UK’s Modern Slavery Act 2015 and has been signed by a Director. This statement constitutes SITA's slavery and human trafficking statement for the financial year ending December 2018.

Barbara Dalibard

1SITA's Code of Conduct, SITA's Supplier Code of Conduct

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