Infastructure-as-a-Service (IaaS) | SITA


Infastructure-as-a-Service (IaaS)

Scalable and on-demand computing resources


SITA’s Infrastructure-as-a-Service (IaaS) provides on-demand hosting and application services specifically designed for the air transport industry (ATI). 

Scalable and customized

Infrastructure-as-a-Service delivers scalable and on-demand computing resources from SITA’s three regional data centers. You can design and manage your own virtual server hosting solution to cover specific needs, just as if the hardware were on your site. 

Regional hosting

Infrastructure-as-a-Service offers regional hosting that guarantees efficient communication services to your outstations. Examples of regionally hosted applications include web proxy, software distribution, call management and system monitoring.

Network presence

With connectivity in more than 160 airports, SITA can host applications with access to airports systems – such as terminals, gates, parking or other infrastructures.

How it works

Infrastructure-as-a-Service’s virtual server hosting is simply realized by selecting and defining the required service options:

  1. Select the virtual server hosting location
  2. Choose and design connectivity (IP VPN, Internet, AirportHub)
  3. Size the hosting capacity based on virtual CPUs, memory and storage
  4. Rapid service provisioning over the on-line service catalogue: instantly for virtual machine add-on and changes.
  5. Customize the network security and performance (firewalling, content delivery)

Support is provided 24x7 and there is a target of four hours recovery time in the event of computing resource failure.

The online self-service tools give server administrators the ability to create, modify and remove virtual machines, while the virtual servers are based on VMware technology, allowing simple migration for customers already running VMware Hypervisor.

Your benefits

For airlines and airports, IaaS improves the end-user experience and productivity.

For independent ATI software vendors, IaaS provides direct, rapid and easy reach to your market to distribute your software. 

SITA’s comprehensive services provide overall cost reduction with a pay-per-use model that fits into existing managed services or outsourced activities.

Other benefits

  • High performance on workload access and management
  • Fast deployment of servers, enabling fast reaction to change
  • High availability and security through choice of SLA and workload residence
  • Improved WAN scalability and heavy content distribution
  • No local IT teams: self- and remotely-managed virtual data centers
  • Green IT credentials


SITA Global Services (SGS)

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services. SGS Command Centers and the Cloud Center of Excellence are dedicated to ensuring SITA’s Cloud services fully support your network availability and your end-to-end response time requirements.

Migrating to the cloud

SITA has developed a four-step methodology that will guide you on your journey to the cloud. It incorporates assessment, design, implementation and  operational support. It works just as well for a single...
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