Articles | SITA


Stand-alone features from the Air Transport IT Review on the challenges, issues, and trends facing the industry.

  • Everything self-service? Everything mobile?

    - 535 kb
    The next frontier for self-service is disruption management. Business intelligence will be essential, but will everything be self-service and mobile?
  • The four-step journey

    - 1.71 Mb
    For all the razzamatazz, the essentials of cloud computing are simple. Yet the journey to cloud success still confounds many. Four steps are all you need.
  • Flight into the future

    - 1.04 Mb
    Indonesia’s flag carrier Garuda sees technology as pivotal to transformation and growth. Jeny Mustopha, the airline’s Vice President of IT Strategy, tells us more.
  • Checkpoint reality

    - 2.18 Mb
    Self-service and new thinking have yet to fully impact security and customs. As the main pain-point for today’s travelers, these areas are rife for radical improvement.
  • Don't waste sales

    - 2.00 Mb
    Airline inventory is perishable. Booking abuses, intentional or accidental, contribute to considerable losses. If you don’t take appropriate action in real-time, you stand to lose business.
  • e-Aircraft reality

    - 1.17 Mb
    Passengers, airline staff and airport personnel all see IT moving at warp speed on the ground. So when will we see more of it onboard aircraft?
  • Less burn less cost

    - 741 kb
    Even a small decrease in fuel usage can have a big impact on the bottom line.
  • Queue-busting at the border

    - 1.57 Mb
    Border checkpoints are changing. Time spent in queues is being cut radically, and passengers are noticing the difference.
  • Spotlight on security

    - 1.89 Mb
    As self-service empowers passengers and the industry's players, it intensifies the spotlight on security processes.
  • The need to know

    - 1.78 Mb
    The journey is about more than the trip – it reflects the airline’s brand. That means airlines need to get to know their passengers a lot better to enhance services and the brand experience.
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