Catherine Mayer | SITA

 
Vice President
Catherine Mayer

Catherine is the primary liaison for SITA with airport industry organizations, ensuring SITA’s availability and support for committees, conferences and industry missions. She is an active participant in Airports Council International (ACI), including serving as Chairman of the ACI World Business Partners (WBP) Board and becoming the first non-airport member to be appointed as an observer to the ACI World Governing Board (2006/2011).

Catherine also served as the WBP observer on the ACI Europe Airport Board (2012/2018). Previously Catherine was responsible for developing and leading the Airport Services solution line including the financial results of the global business, strategy, product portfolio, implementation, customer satisfaction and improving the business to ensure SITA continues to meet the needs of the ever-changing air transport industry.

Catherine’s unique understanding, vast experience and worldwide contacts with both international and domestic airports and airlines are what enable her to contribute a unique perspective to SITA and to the aviation industry.

Latest blog posts

B2 Everything and Everybody

Published on  29 March 2018 08:11  by Catherine Mayer

Another year, another Passenger Terminal Expo! It was an exhausting yet exhilarating three days. Our industry is embracing this digital world and my take away from the event is that airports will soon be B2 Everything and Everybody! It is an exciting time and makes me wonder where we will be in another year's time.

0 comment(s)

Using IT to create a remarkable passenger experience

Published on  21 March 2017 09:03  by Catherine Mayer

The focus at this year’s PTE was how we can use technology to supplement the human touch in delivering real value to our passengers .

0 comment(s)

Passenger terminal expo 2016 takeaways

Published on  25 March 2016 02:00  by Catherine Mayer

These sorts of events remind me just how dynamic our industry is and how far we have come integrating technology into travel processes to enhance customer service.   But they also show how much further we can go to make the journey truly smooth, effortless, and enjoyable.    

0 comment(s)

Waves of the future: airports and the IoT

Published on  01 September 2015 10:00  by Catherine Mayer

To get the most out of the technology over the coming decades and properly respond to passengers’ changing demands, we should create an Air Transport Industry (ATI) Internet of Things. It will generate huge amounts of data from the systems deployed both airside and landside, on and off airport, to monitor and track assets, passengers, baggage, and aircraft.

0 comment(s)

PTE 2013 - Leveraging technology to meet changing passenger demands

Published on  11 April 2013 01:26  by Catherine Mayer

Passengers are increasingly more in charge of their travel experience. What, when and how they buy, and at what price, is now in their domain. Airports, airlines and other sellers have to adapt.

0 comment(s)

PTE 2013 - Customer expectations and converging trends

Published on  28 March 2013 07:55  by Catherine Mayer

Once again Passenger Terminal Expo has pulled together interesting topics at this year's event in Geneva, Switzerland, and I am excited to be presenting and leading a panel discussion about how the industry can leverage technology to meet evolving passenger demands.

0 comment(s)
showing items 6
1 - 6 of 6
Back to the top
  • sita tweet
    We gathered some great insights from an informative and productive first day at the #ID4Africa event. We look forwa… https://t.co/oOsudav0f3

    9 minutes ago from SITAonline
  • sita tweet
    Emad Muhanna, General Manager for SITA’s Government & Security Business in the MEIA is speaking today at #ID4Africa… https://t.co/5Vt6VcrTIW

    2 hours ago from SITAonline
  • sita tweet
    Your face is your identity. Visit SITA booth B09 at the #ID4Africa event to learn more about the #biometric ID mana… https://t.co/EioNuYSUgv

    6 hours ago from SITAonline
  • sita tweet
    We are at the 5th Annual Meeting of the #ID4Africa movement in Johannesburg this week. The theme for this year’s ev… https://t.co/ce5hNoeI1K

    8 hours ago from SITAonline
  • sita tweet
    Our charity partner @PEASchools recently opened its fourth secondary school in #Zambia's Mungwi District. The… https://t.co/hMT8XmvY3O

    22 hours ago from SITAonline
  • sita tweet
    RT @phocuswire: VIDEO: Understanding the biometric future for travel https://t.co/YpNppzUgRn via @PhocusWire w/… https://t.co/UMqyMmuNvr

    yesterday from SITAonline
  • sita tweet
    We have an amazing line-up of thinkers for next week’s SITA Innovation Forum, with expertise from @VirginGalactic,… https://t.co/TiVo7r4nxq

    yesterday from SITAonline
  • sita tweet
    The SITA Innovation Forum, taking place next week, will bring together leading minds from the air transport industr… https://t.co/UnEUVt6Ixx

    2 days ago from SITAonline
  • sita tweet
    Our charity partner @PEASchools recently opened its fourth secondary school in #Zambia's Mungwi District. The… https://t.co/xTw5By847L

    3 days ago from SITAonline
  • sita tweet
    The SITA Air Transport Community Foundation won Silver in the “Best Foundation” category at the 2019 #CEAwards at a… https://t.co/MaZGwtkvt8

    3 days ago from SITAonline
  • sita tweet
    ‘IATA has its sights on a 25% reduction in the global baggage mishandling rate’ | new #blog post by @IATA’s Head of… https://t.co/UQmP3BigUd

    4 days ago from SITAonline
  • sita tweet
    We’re thrilled to announce that SITA won Silver in the “Best Foundation” category at this year’s #CEAwards. We had… https://t.co/eL90PU3W1C

    4 days ago from SITAonline
Connect with us