A great place to work starts with people: celebrating our new certification

In a world where workplaces can feel overwhelming, distant, or transactional, SITA has built something simple yet powerful: a culture rooted in care, trust, and connection. The Great Place to Work® recognition, now held by 28 SITA offices worldwide, reflects a global commitment to putting people first.

At SITA, the social side of ESG — environmental, social, and governance — is at the core of the business. This means prioritizing well-being, fairness, flexibility, and the everyday moments that make employees feel valued both at work and beyond it.

This commitment is visible in daily experience. Most employees feel proud of the work they do, comfortable being themselves, and confident that their managers trust them to get the job done without constant oversight. Employees are empowered when taking time for personal matters, showing how respect for real life is woven into the culture. When people feel connected, trusted, and valued, both employees and the business flourish.

These values shine through in employee voices. According to the Great Place To Work® Trust Index© survey, 79% of employees say that SITA is a great place to work, and 88% feel welcome. That sense of belonging is reflected in the pride people take in their work, with 87% proud to tell others they work at SITA.  All of these results are above the industry averages.

“What makes a workplace great isn’t a label. It’s the feeling that you matter. Our people are at the heart of every decision we make,” said Alina Ionescu, Chief People Officer at SITA. “This certification reflects their voices, their care for one another, and the community they build every day. We focus on developing skills, fostering high performance, and supporting each other through inclusion and ethical leadership, and that shows in the pride our people feel.”

This culture comes alive through supportive teams, leaders who listen, flexibility that respects real life, and opportunities to learn, grow, and innovate without fear. The people-first mindset also extends beyond the office into meaningful volunteering and community engagement, allowing employees to make a tangible difference while strengthening connections with colleagues.

This recognition is not the finish line. It reflects a culture that employees themselves continue to shape and strengthen. For those already part of the team, it confirms they are part of something human, grounded, and real. For future talent, it signals a workplace where people truly matter and where everyone can belong.

At SITA, it’s the people who make the workplace great.