Passenger Terminal EXPO 2022

”SITA Flex as a Service” is our brand new API offering, recently road-tested with Microsoft.
Watch our Flex Hackathon: Click here

Description:

SITA Flex is the next-generation of common-use. With Flex, you can develop and deploy your own apps freed from traditional constraints to facilitate a low-touch, fully mobile passenger experience, driven by pioneering API technology.

Features:

• Frees up staff to work when and where they’re needed most on-and-off airport
• Frees airports and airlines from the constraints of physical infrastructure
• End-to-end API interface
• CUTE/CUPPS/CUSS compliant

Benefits:

• Process more passengers with fewer resources
• Make every device in the airport truly common use
• Free up space, reduce costs, and open new revenue streams
• Reduce congestion and the number of touchpoints at an airport
• Easy migration, scalable capacity, and reduced complexity

SITA and NEC partner together to deliver the future of digital identity at airports. Read more: link

Description:

SITA Smart Path is a comprehensive whole-journey identity management solution where your face is your boarding pass. Using NEC’s fast, accurate automation, SITA Smart Path validates a passenger’s identity and credentials for paperless check-in, bag drop, security, immigration, and boarding.

Features:

• Modular and flexible concept working with all airlines or check-in and boarding systems
• Passengers’ personal data protected in compliance with applicable privacy laws and regulations
• Remote monitoring and management

Benefits:

• Improves identity management by verifying and validating passengers’ biometrics
• Seamlessly integrates with common-use passenger processing systems (CUTE/CUPPS)
• Frees airline and airport personnel to focus on more meaningful passenger interactions
• Reduces passenger stress with a fast, simple process that eliminates redundant travel document checks

Description:

Introducing the new standard in self-service, the award-winning SITA Smart Path TS6 Kiosk. Cleverly designed and highly customizable devices that can be used for check-in, bag tagging and border control.

Features:

• Adaptable and upgradeable design
• Enhanced branding – swappable side panels allow for personalization and support brand requirements
• Sustainable design
• Flexible solution – mobile kiosks can address demand where necessary

Benefits:

• Futureproof – a durable product that can be updated to new technology at a future date
• Complement and support existing airport design and branding
• Eliminates the need to wait in long lines
• Can be enabled with biometric technology to provide a low-touch safe environment

Description:

SITA Smart Path Scan and Fly - Mini is a simple and cost-effective retrofit bag drop solution, enabling you to cut down on queues and reduce operational costs. The compact design is versatile, transforming your existing infrastructure to a self-service environment, with the capability of being touchless, and biometrically enabled.

Features:

• Bag drop application (White Label)
• Handheld or fixed scanner
• Identity verification
• Live status and notifications for staff through mobile application
• Optional features, such as common-use payments, Scan Arch and ID check

Benefits:

• Optimizes use of infrastructure, resources, and staff
• Fits existing airport infrastructure for fast, overnight installation
• Offers self-service or combined self-service and agent-assisted options

Description:

SITA Swift Drop is a new-fit self-bag-drop solution created in collaboration with Alstef Group, an established baggage handling specialist. Reliable, scalable, efficient, and futureproof, the SITA Swift Drop is the perfect solution to facilitate a smoother and easier passenger bag drop experience.

Features:

• AI-Based tub detection and bag hygiene
• 3D Dimensioning to detect oversized bags
• Advanced camera tag-reading technology with first-time read of 95%
• Modula design – ability to switch out and change individual components
• Kiosk devices: boarding pass reader, payment terminal, biometrics and bag tag printer

Benefits:

• Faster processing and improved passenger experience
• Maximizes the available airport floor space
• Sloped front access and easy lifting side access offers convenience and optimizes passenger comfort
• Unique camera sensing technology for superior operating speeds

Description:

A state-of-the-art self-service passenger processing solution, SITA Smart Path Gates help reduce costs and improve the passenger experience. They can be used for many different functions including: self-boarding, lounge access, security and border control.

Features:

• Boarding gate reader
• Integrated sensors which detect piggybacking, tailgating or changing direction
• Contactless processing
• Configured with IATA ITPS specification

Benefits:

• Speeds up boarding time
• Cuts down queues and reduced congestion
• Enhances security
• Reduces issues with staff deployment

Description:

SITA Airport Management is a specialized suite of integrated solutions designed to address the unique business requirements of operations across the airport environment, including multi-airport operations. Driven by accurate, reliable, shared real-time data, SITA Airport Management helps airport stakeholders efficiently manage flight operations and optimize fixed and mobile resources.

Features:

• Combined AODB, fixed, and mobile resource management in one platform
• Optimization of operations and resources
• Improved disruption management

Benefits:

• Share information throughout the airport ecosystem, aligning all towards maximizing capacity and saving costs at every step. Agile and flexible, our solution toolkit helps you adapt to and build upon future innovations quickly and simply
• Simplify complex processes and make better, more informed decisions by automating routine processes. Free yourself to concentrate on more proactive decision-making, maximizing capacity and resource allocation, and saving costs at every step

Description:

SITA Airside Optimizer adds a layer of orchestration on your existing airside operations solutions. Through stakeholder collaboration and machine learning, SITA Airside Optimizer measures and minimizes aircraft engine run time during taxi and pushback while maximizing runway utilization and on-time performance.

Features:

• Subscribe to only the functionality and services you need
• Support all A-CDM concept elements
• Accurately measure and decrease airside emissions
• Sequence departing aircraft to push back and start their engines at the optimal time to reach the runway without experiencing traffic jams (SITA patent EP3899907A1)
• Share the optimal time to push back and start-up aircraft engines with all airport stakeholders, on any device, so there are no surprises, and everyone can plan accordingly
• Airport stakeholders contribute and collaborate from anywhere, on any device

Benefits:

• Save on aircraft fuel and minimize the impact on the environment
• Reuse your existing airport operation systems
• Minimize taxi/runway/airspace congestion and capacity constraints
• Maximize your runway utilization and use of airspace slots
• Optimize departure on-time performance
• Minimize recovery time from irregular operations

Description:

SITA Information Display System is a dynamic flight information display system (FIDS) facilitating the efficient and effective flow of passengers through your airport. It communicates important information like flight times and statuses as well as other key messages.

Unlike other FIDS solutions, SITA Information Display System ensures the right visual and audio messaging reaches all intended passengers in an accurate and timely way. It also provides the opportunity for targeted advertising, with the potential to increase your revenue.

Features:

• Web-based management
• Flexible integration options
• Intelligent monitoring
• Comprehensive flight data management
• Smart messaging
• Bandwidth efficient
• Cloud or on-premise deployment

Benefits:

• Reduce your costs with a single system
• Communicate simultaneously with passengers speaking multiple languages
• Improve passenger flow
• Increase ancillary revenue via advertisements and promotions, targeting specific subsets of passengers
• Manage disruption by providing timely airport information to all stakeholders
• Improve ease-of-use with an intuitive GUI

Description:

SITA WorldTracer® Lost and Found Property is an ATI-specific, cloud-based application that solves the lost property problem on a global scale. Using cutting edge technology, it allows airlines, airports and ground handlers to handle lost and found issues promptly and accurately, reuniting passengers with their lost property while ensuring compliance with all applicable privacy laws.

Features:

• Image recognition software identifies items, extracts image properties and generates a report
• A single shared database allows multi-tenancy, while an intelligent data process and automated matching engine reduces manual work and increases the chances of finding items
• Accessible 24/7 to report, pay for and organize delivery
• Automated communications keep passengers informed by sending customized messages at every stage of the process
• Dashboards provide detailed statistics and allow for data driven decisions to be made

Benefits:

• Enables users to take control and have visibility of their lost property process
• Improves accuracy and staff productivity
• Reduces workload and operational costs
• Offers a quick and simple interface to register items
• Accessible online 24/7 from any location for reporting lost property and organizing delivery/collection
• Reduces inbound calls and helps staff manage time effectively

Description:

SITA Bag Manager Lite is a cost-effective, basic online baggage reconciliation system (BRS). It is part of SITA’s integrated Baggage Management portfolio that helps airlines, airports and ground handlers reconcile, track, and manage bags throughout the airport. SITA Bag Manager Lite provides information on baggage status to help resolve baggage issues and comply with IATA Resolution 753 requirements. With its cloud-based technology, customers can connect to SITA Bag Manager Lite with a web-enabled device and access it anywhere and anytime via the Internet – there is no need for dedicated equipment or connections.

Features:

• Full departure reconciliation
• Basic tracking functionality
• Standard departure statistics
• Reconciliation reports
• Resolution 753 compliant
• SITA Bag Message baggage data interface (incl. BPM and BMM1)
• Mobile application running on Android devices
• System running in the cloud, no on-site installation
• Hand-held devices managed by SOTI Device Management in the cloud

Benefits:

• Reduces the number of mishandled bags and their associated costs by up to 20%
• Accessible anywhere and anytime - no need for dedicated equipment or connections
• Removes the need for onsite technical infrastructure at the site and reduces costs associated with connectivity, training, hardware, licensing, and maintenance

Description:

Data is the backbone of the air transport industry and rich, analytics-grade data is a must for systems and applications across aviation. SITA’s Data & API Services aggregate data from dozens of data sources across the industry. We add standardisation, encryption and policy management to ensure data is secure and controlled. We’re also working with advanced Artificial Intelligence and Machine Learning to transform static data to predictive analytics.  

The best mobile applications in the industry deliver a rich passenger experience by integrating SITA’s Data & API Services to keep travellers up to date. We ensure operations are running smoothly by feeding data directly to airport systems across the globe.  

Features:

• Cloud-based flexible data management infrastructure which processes billions of requests per year
• Direct pre-integrations with dozens of aviation data systems across the globe
• Simple to integrate, industry-standard APIs with rich developer support resources

Benefits:

• Reduce the cost of enhancing your mobile applications with a single source or rich, reliable aviation data 
• Improve turnaround and airport performance with direct feeds from aviation systems around the globe 

Description:

SITA Connect delivers market-leading connectivity to the air transport industry over the world’s largest IP network. Our secure, reliable, and flexible network connectivity solutions are available in more than 220 countries and territories; leveraging software-defined networking (SDN) to drive your business forward, accelerate your digital transformation and cloud adoption. SITA Connect also runs AirportHub, our best-in-class, cost-effective, shared connectivity platform, available at over 600 airports worldwide. 

Features: 

• Cloud access for IaaS and SaaS 
• Secure internet access
• Integrated cloud based security for branch offices 
• Single pane of glass (management portal) 
• Various underlay access choices (MPLS, Internet, 4G) 
• Flexible bandwidth options 
• Quick start deployment 

Benefits: 

• Contain the cost of increasing bandwidth demand 
• Enabling ATI applications migration to the hybrid and multi-cloud 
• Better performance for SaaS applications access such as Office365 
• Increase security at the branch offices for direct internet access 
• Fast deployment anywhere airlines fly and operate 

Description: 

SITA offers a range of value-added services (VAS) to enhance business operations, IT performance and deliver improved service optimization, supporting the passenger digital journey.   

SITA VAS facilitates the integration of next-generation communications and data, allowing mobility, and agility to airports, airlines, and ground handlers to enhance airport and airline solutions. 

Features: 

• Secure, reliable, and business-grade fixed & cellular (3G/4G) data connectivity in 200 countries and territories 
• Omnichannel communications solutions (voice, email, chat, social) in the cloud for interactions & notifications 
• Fully managed LAN infrastructure at airports, HQs  and town offices including Private wireless (WiFi and Cellular)  
• 5G/IOT for smart airports, maintenance and offices 
• API integration with other SITA solutions  

Benefits: 

• Remove the burden of managing multiple suppliers global and reduce costs by up to 30%  
• Omnichannel Services are accessible anywhere and anytime to better serve your passengers 
• Reduce the need for onsite technical infrastructure and resources  
• Monitor and enhance resource utilization
• Operational efficiency e.g. turnaround management 

• Route expansion 
• Modernization  
• Improving passenger experience 
• Maximizing airport and tenant revenue 
• Connected passenger experience 
• Optimize airport capacity and operations