Potential for airlines and airports?
HoloLens is the world's first self-contained holographic computer, enabling users to engage with digital content and interact with holograms in the world around them. SITA Lab worked with Helsinki Airport to use HoloLens to reproduce the airport operational control center (AOCC) in this mixed reality environment.
For this project SITA Lab used a feed from SITA’s Day of Operations technology, which is used by Helsinki Airport, and presented a new way to visualize and interact with the airport’s operational data, including aircraft movement, passenger movement and retail analytics. Wearing the HoloLens, the operators had a set of screens meshed into a 3D view of the airport allowing them to correlate events from the data dashboards with an immersive real-time model of the airport.
This new way of looking at the world can provide new insights into how the airport is functioning. HoloLens also opens the possibility of being able to access the Airport Operations Control Center environment from any location, on or offsite, allowing experts to provide input to situations remotely.
The SITA Lab project interfaced into multiple data sources at Helsinki Airport to create the unique view of the ever-changing operations throughout the day. This included passenger real-time location and historic density data; aircraft position data; gate information; flight status information; security wait times and retail dwell times, segmented by passenger.
While the technology shows potential, it is still early and before enterprise use at airports, issues of weight, size and durability will need to be addressed. Users must also learn how to interact in this new environment to maximize its benefits.