Acting responsibly is at the heart of all we do at SITA.

Acting responsibly is at the heart of all we do at SITA. - See more at:

We believe that corporate social responsibility can make a positive difference for everyone – our employees, our business, our customers and the air transport industry.

We strive to be a responsible business because it makes us a better business. We demonstrate our commitment to being a responsible business by concentrating on the areas of importance to our stakeholders, as set out in our CSR Charter.

We are also committed to a number of international standards including the United Nations Global Compact (UNGC) and ISO 14001.


Our corporate social responsibility (CSR) charter sets out six guiding principles. Each of these principles is core to developing our long-term commitment to being a responsible business.

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SITA has a number of corporate policies that support our business and enable us to be clear about our expectations. These policies are available to all staff via our intranet site.

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Standards and recognition

By participating in and coming into compliance with the following standards, SITA demonstrates commitment to the environment, social responsibility and integrity.

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