Unlock the Future of Airline and Airport Baggage Handling
The SITA Baggage IT insights 2025 report is out. Discover the baggage trends and tech innovations shaping aviation operations worldwide.
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Optimize your aviation baggage process with data-driven insights
Get key IT insights, performance benchmarks, and innovation trends in baggage handling systems across aviation. The 2025 SITA Baggage IT Insights Report presents exclusive data from within the industry. See how airlines and airports use automation, digital tracking, and real-time baggage reconciliation systems to reduce mishandling and enhance the passenger experience.
Key topics covered in this report:
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How airlines are improving baggage handling performance.
- The biggest challenges in airport operations, especially around international transfers.
- Innovations in automation and smarter baggage reconciliation.
- Where global airlines and airports are focusing their IT and infrastructure investments.
- What today's passengers expect from their baggage experience, and how the industry is responding.
- How real-time data and tracking are transforming the baggage journey from check-in to claim.
Baggage handling decoded: the tech, trends, and insights making travel flow
Our report shows how smart tech is pushing aviation forward in bold, practical ways, although baggage mishandling still costs airlines $5 billion annually. Discover what’s really going on behind the scenes. What’s the future of smart luggage? And what do passengers really want? Here’s the lowdown:
8.7% reduction in baggage mishandling despite 8.2% rise in traffic
The long-term mishandling rate has dropped 67% since 2007
66% of mishandled bags recovered within 48 hours using SITA WorldTracer®
Real-time luggage tracking adoption expected to reach 82% by 2027
Explore expert insights into aviation baggage handling
Learn how data, automation, and passenger-centric design are reshaping baggage handling systems globally.
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“‘Guests flying out of The Red Sea will be able to check in their bag
at their respective hotel, enjoy the destination for as long as they can,
and go to the airport later than they normally would.”