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Navigating the future of aviation: expert perspectives on technology & automation

Navigating the future of aviation: expert perspectives on technology & automation

The aviation industry is evolving rapidly, and staying ahead requires more than just understanding the data – it demands strategic technological adoption. We asked industry leaders to share their insights on emerging trends, what's next for aviation, and the indispensable role of technology and automation in shaping a more resilient and efficient future for baggage operations.

Automation's role: future-proofing baggage operations & passenger experience

 

  • Passenger volumes are soaring, so how is Aegean Airlines keeping bags flowing?
  • Timos Korosis shares how ditching outdated baggage processes transformed operations.
  • How airlines can win back trust, without building bigger airports.

How to tackle mass disruptions

 
  • What do 8,000 mishandled bags in Munich teach us about baggage resilience?
  • See how small delays escalate, and how automation keeps operations on track.
  • Learn why transparency matters.

Biggest changes in the industry

 

  • From paper to mobile, see how baggage operations leapt into the digital age.
  • Why today’s passengers expect real-time updates and zero queues.
  • Data and AI are turning guesswork into smart, informed decisions.
 
 
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Transforming day-to-day baggage operations: a success story

Discover how VIVA, an ultra-low-cost carrier based in Mexico, built a robust foundation for their baggage operations and achieved remarkable improvements in daily efficiency and passenger satisfaction by implementing SITA Bag Manager. This core system provides the real-time visibility and control, essential for seamless bag flow and a superior passenger experience.

Key Benefits:

  • VIVA can now track bags upon arrival
  • Passengers gained self-service control over delayed baggage
  • Accurate tracking throughout the baggage journey

 

Read the full case study

Mastering disruption management

 

The latest SITA Baggage IT Insights Report shows how mishandling rates dropped to 6.3 per 1,000 passengers in 2024. Yet, mishandled bags still cost the industry an average of US$5 billion annually.

Thus, while core operations improve, scalable automation is no longer optional for tackling the remaining financial burden of disruptions.

While SITA Bag Manager optimizes daily operations, SITA Auto Reflight handles those critical moments when plans go astray.

Calculate below how much you can save with automation, even during disruptions.

What's the cost of inaction?

SIMPLY USE THE DROP DOWNS BELOW TO MAKE YOUR CALCULATION.
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Here are the results based on the criteria you selected
2603443 Average number of mishandled bags per annum
2603443 Average number of mishandled bags per annum
2603443 Annual costs if subscribed to SITA ARF
2603443 Projected annual savings
46% Savings if we compare cost of manual vs cost using ARF
Want to know more?

You could save up to per year with Auto Reflight

Expenditure
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Current System
2603443
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With Auto Reflight
2603443
2603443
Secure these savings, and get a detailed report Start again
Please note, your savings calculation is based on average labour costs and mishandled baggage statistics for your region.

Your estimated savings: per year

SITA WorldTracer® Auto Reflight is integrated with major airport and
airline systems and provides the ability to manage the mishandled bag
process from end-to-end.

COMPLETE THE FORM BELOW TO GET YOUR FREE REPORT TODAY

Your integrated partner for end-to-end baggage operational excellence

 

With us, you can count on:

Integrated Solutions     |     Global Coverage and Assistance     |     Deep Industry Expertise

 

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