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SITA’s Air Transport IT Insights report is well established as the global benchmark research for the air transport industry.

Based on surveys conducted during September 2021, the 2021 Air Transport IT Insights research explores emerging IT trends and the role of technology in supporting industry recovery from the COVID-19 pandemic. As in previous years, the industry IT spend projections for the year ahead are revealed.

The research represents the views and insights from more than 180 IT decisions makers from leading airports and airlines around the world:

  • Covering 45 countries around the world
  • 30% of global passenger traffic in 2019 for airport and airline markets