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SITA’s Air Transport IT Insights report is well established as the global benchmark research for the air transport industry.

Based on surveys conducted during September and October 2020, the 2020 Air Transport IT Insights research explores emerging IT trends and the transformative impacts of the recent pandemic on the air transport industry. As in previous years, the industry IT spend projections for the year ahead are revealed.

The research represents the views and insights from more than 180+ IT decisions makers from leading airports and airlines around the world:

  • Covering 41 countries around the world
  • Airlines: 25% of global passenger traffic in 2018
  • Airports: 27% of global passenger traffic in 2018


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