Turning friction into flow
Airlines trust us to optimize every flight. Airports rely on us to move more people without more space. Governments turn to us to make borders flow. Aircraft, baggage, and data all connected as one system. Together, we're powering a smarter era of travel.
Aviation is heading towards 10 billion passengers by 2050
Technology is how we’ll move them. That’s why SITA is powering the future of travel.
The SITA Impact Report 2025 showcases our role in this inflection point in the aviation industry and beyond. We’re investing in innovation and delivering it where it matters: at the gate, at the border, in the air, and behind the scenes.
"Spanning the world, with customers in 95% of international destinations, we’re ideally positioned to deliver next-gen travel tech anywhere. Our industry is in a moment that matters. It’s vital we collaborate to reshape travel together, so that it works for everyone. "
Our commitment to innovation
The SITA Impact Report 2025 showcases our commitment to shaping the future of travel.
In 2025, we kept up our long-term commitment to strategic investments in technology, co-innovation, and partnerships. We helped our industry turn potential friction into flow, even as it faces huge capacity challenges and rapid digital transformation.
And to sustainability
We stepped up our sustainability efforts too, guided by our Sustainability Strategy across four areas: Climate, People, Practice, and Impact.
Our bold targets include reducing absolute greenhouse gas emissions by 46.2% by 2030 against our 2019 base year, and a continued commitment to net zero by 2050 – backed by progress already made, with renewable electricity use in our offices rising to 90% this year.
32% reduction in our carbon footprint since 2019.
90% renewable electricity.
Net zero by 2050.
Read the full story in our ESG Excellence report.
From our Board and Council
Dr. Omar Jefri, SITA Board Chair
“As travel gets even busier, how do we turn potential friction into flow, keeping passengers, aircraft and baggage moving, safely and smoothly? The answer lies in next-gen IT.
SITA’s progress is the result of a clear long-term business plan and a vision, and strategy, rooted in inspired thought leadership.”
Brant Venice, SITA Council President
“Our industry faces a range of challenges as we step up to handle the surging demand for travel, and the Council is confident that SITA is the travel tech partner ideally positioned to support the growth.
The Council contributes to and advises on SITA’s portfolio of travel tech solutions for the benefit of SITA’s members and customers.”
What you’ll find in the SITA Impact Report 2025
Explore what we’ve achieved with customers across our business, and what we stand for. Find out:
Download the report
Customer success stories
See how airlines, airports and governments worldwide are putting SITA’s tech to work – solving real problems at scale.
Two reports. One commitment.
Discover how SITA is turning friction into flow in our 2025 Impact Report – and go deeper on our environmental, social and governance performance in our dedicated ESG Excellence report.