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Customer Service Portal

Your secure, customizable, self-service entry point to SITA services

Portal services

  • Feedback and query facilities
  • SITA billing reports
  • Invoice downloads
  • Network ordering and inventory assets
  • Software and library documents download
  • Secure collaboration tools
  • Airport information
  • Web-based application Message-Vision
  • Online help section
  • IT Service Management (Incidents and Requests)

Portal features

  • Secure web access (no installation needed)
  • Simple to use
  • Single access to SITA tools and applications
  • Ability to share information with colleagues
  • Freedom to manage your own profile and services

Did you know

Portal services are free of charge to SITA customers

0You can customize your portal experience based on your individual requirements
0Access is secure using single sign on (SSO) credentials
0Available services include ordering, billing, incidents/queries management and reporting
Switch to e-invoicing and help the International Tree Foundation restore forests

Switch to e-invoicing and help the International Tree Foundation restore forests

You can help us save over 65 trees each year!   Switching to e-invoicing with SITA is easy to do and helps us reduce the environmental impact of customer invoicing – not just from the paper, but all the associated impacts of printing, mailing and delivery too. 
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