What changes with AERO
Before AERO, people had to search manually across folders and libraries.
Now answers are easier to reach, with less back-and-forth.
Before AERO
- Users manually searched across folders and documents.
- Knowledge lived across multiple libraries.
- High effort to find the right information.
- Heavy reliance on support teams.
With AERO
- Natural language Q&A with immediate answers.
- Context-aware responses based on services and permissions.
- Instant document retrieval and quick summaries.
- Multilingual interaction in English, French, Spanish, and German.
How to use AERO
Now let's have a look at how to use your Aero.
- Click the chatbot avatar in the bottom right corner of your DigiHub screen.
- Start typing your question - Aero is ready 24/7 in English, French, German, and Spanish.
- Expand the chat window for longer answers or complex topics.
- Hide the avatar with the X, bring it back from the top right corner.
With AERO
Whether you're looking for user guides, FAQs, policies, or technical details, Aero scans the entire knowledge base and brings the answers straight to you.
FAQs
Ask a question in plain language and get a clear answer in seconds. Aero scans the entire knowledge base across all SITA product documentation available in DigiHub, so you don't have to search manually.
User Guides
Find the right document and scan the key points quickly. Whether you need technical details, policies, or step-by-step procedures, Aero retrieves and summarizes key information from the relevant guides.
Best Practices
Results reflect each user's subscriptions and permissions, so answers stay relevant. Aero surfaces context-aware recommendations based on your services and access rights inside DigiHub.
Multilingual
Aero is ready to help you 24/7 in English, French, German, and Spanish. Just type in your preferred language and Aero will respond accordingly — no need to switch settings or translate queries yourself.
Questions people ask about AERO
How does AERO answer questions in real time?
Users ask in plain language and AERO returns direct answers from connected knowledge sources.
How does AERO filter answers by permissions?
Answers are shaped by each user's services and access rights inside Aero.
Can AERO retrieve and summarize documents?
Yes. AERO can find relevant documents and summarize key information quickly.
Which languages does AERO support?
English, French, Spanish, and German.
Who is AERO for?
AERO is designed for SITA customers with access to DigiHub through an active account.