Frank leads a team of more than 1,700 service professionals and field engineers and is based in Geneva. He focuses on strengthening service quality, simplifying delivery, and better support customer growth.

Frank brings more than 25 years of international experience across global services, engineering, and operations in environments where technology has to stay running. He joins us from Odigo, where as Chief Operating Officer he led a multi-site services organization and shaped service strategy, operational performance, and customer satisfaction alongside Product and Engineering.

Frank also held senior roles at Amadeus, including Vice President, Global Delivery Services, where he led a team of 900+ people across 55 sites and improved efficiency and service quality. His experience also spans engineering leadership, cloud and SaaS transformation, and large international change programs.