Empowering Airlines by streamlining operations and elevating customer satisfaction with a decentralized identity solution.
SITA Digital Travel - your partner in revolutionizing the airline industry with cutting-edge digital identity solutions. Our user-friendly mobile solution, in alignment with international standards such as ICAO Digital Travel Credentials (DTC) and IATA One ID, can be integrated into an airline’s mobile application, offering a robust suite of interoperable Digital Identity solutions aligned with international standards, tailored specifically for airlines. By leveraging SITA Digital Travel, airlines can streamline manual processes, enhance operational efficiencies, reduce the risk of government penalties, and facilitate a seamless, biometric-driven customer experience.
Combatting Identity Fraud
Airlines are increasingly vulnerable to identity fraud, resulting in significant financial losses. Our multi-factor authentication (MFA) and Verifiable Credentials offer robust security measures to combat this threat.
Addressing Data Quality Challenges
Poor data quality in advance passenger information can lead to monetary fines and damage to airlines' reputations. It's time for a paradigm shift in identity checks and management practices within the aviation industry.
Managing Risks in Frequent Flyer Programs
While Frequent Flyer Programs (FFP) offer revenue potential, they also pose risks. Integrating Know Your Customer (KYC) protocols into the Digital Travel Credential (DTC) framework ensures compliance and fosters innovation.
Benefits of SITA Digital Travel for Airlines:
Streamline Operations
- Reduce manual checks and verifications by completing check-ins before arrival at the airport.
Enhance Security and Interoperability
- Establish a single source of truth with biometrics, cryptography, and ICAO PKD checks, reducing fraudulent travel authorizations through international standards.
Improve Passenger Experience
- Combine travel authorization with booking information to streamline the process and increase satisfaction.
SITA Digital Travel for Airlines - Three major layers
- Digital Travel Capture SDK and Digital Wallet SDK: Enhance your mobile application with the seamless integration of our SDKs to capture digital identities and manage digital wallets.
- ICAO Digital Travel Credentials (DTC) and Travel Authorization Credentials (TAC) Issuance and Verification Agents: Ensure the authenticity of travel credentials with our advanced issuance and verification agents.
- SITA Digital Travel Ecosystem: Foster trust by connecting airlines, airports, and governments within our comprehensive digital travel ecosystem.
Supported by SITA Global Services
SITA Digital Travel is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.