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SITA Connect

Global connectivity from a single provider


Are you looking for a single provider offering connectivity anywhere you operate – at the airport, in your headquarters, or in town locations? A provider offering feature-rich managed network services with seasonal subscriptions and a flexible service level agreement (SLA)? How about a network that’s integrated with all your airport, baggage, passenger and back-office applications – no matter who provides them?

SITA Connect offers all of the above, and more.

Delivered on top of the largest network in the air transport industry, and on top of SITA’s best-in-class shared infrastructure at airports (AirportHub™), SITA Connect offers a range of connectivity and IP-network services tailored to your site’s needs.

With a footprint in over 220 countries and territories, and shared infrastructure at over 300 AirportHub™ equipped airports, SITA Connect enables reliable connectivity to the host and your mission critical applications.

How it helps

SITA Connect is built on a network that is constantly updated and refreshed to deliver new features and support the latest technologies. It includes flexible connectivity options and seasonal subscriptions fully integrated with the ATI Cloud.

Four sets of capabilities

  1. CorporateConnect
    Interconnecting customer sites via a dedicated virtual private network (VPN); comes in light and standard versions; where available, services can be delivered over the AirportHub™ infrastructure.
  2. CommunityConnect
    Shared connectivity at the airport for services such as access to the departure control system by front-desk users, and secure Internet access.
  3. InternetConnect
    Native access or Internet VPNs.
  4. DomesticConnect
    Country-specific services such as regional airport connectivity and air traffic control networks.

Key features


  • Dedicated bandwidth
  • Traffic prioritizations: 6 CoS (3 data, 1 voice, 1 video, 1 Internet)
  • All types of access: landline, Ethernet, satellite, xDSL, 3G/4G
  • Resiliency options, IPv6, multiple VPN, multicast


  • Shared bandwidth / SITA infrastructure
  • Access to any DCS and to the Internet


  • Cost-effective for small offices
  • Single sourcing


  • Most traffic between multiple locations stays in one country
  • Traffic prioritization


  • Increased security & reduced congestion for remote offices
  • Fast setup for new destinations & capacity adjustments
  • Access to the largest IP network globally in the air transport industry, covering all your destinations
  • One global contract with simplified pricing & billing
Customer stories

Kuwait Airways - Leading IT services for a leading airline

SITA is our valued strategic partner currently implementing world-class connectivity for airlines and deploying state-of-the-art technology which will be the backbone of Kuwait Airways.
Abdulmunim S. Abdulsalam, Director Information Technology Department, Kuwait Airways
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Customer stories

Saudi Airlines - embracing IT transformation for a better future

We can now also improve our customer-facing operations such as the call center and online booking. This will give our customers more options when they want to fly with us.
Muhammad Ali Albakri, VP IT Saudi Arabian Airlines
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Customer stories

China Eastern - online in no time

The goal of the program is to transform our customer service from being product-centric to offering a customer-centric experience. It will impact 25,000 service staff and ultimately benefit 50 million...
Kevin Cai, CIO, China Eastern
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Why us?

Only SITA has a global footprint in over 220 countries and territories. And, through strong partnerships with Orange Business Service, and key regional providers such as CMC, PCCW, Etisalat and Lime, we have increased our capacity and broadened our reach even further.

More than 300 airports are equipped with AirportHubTM, a shared connectivity platform providing reliable, flexible and cost-effective communication service at the airport. In the coming years, we will cover 80% of airline destinations, totaling 700 airports worldwide.

SITA can address a wide range of connectivity issues, including MPLS and Internet-based services, exclusively for the air transport industry.

SITA Global Services (SGS)

SITA Connect is supported by a dedicated multilingual operations team that provides monitoring and support 24/7/365 from command centers in Montreal and Singapore, ensuring global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.


Connectivity Capability for Airlines

Looking for low cost, reliable network solutions everywhere you fly? See what SITA Connect can do for you

Learn more

On-demand connectivity wherever you fly

SITA’s AirportHub™ is an airport-wide shared platform offering international communication services to airlines and other players at more than 300 international airports.
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World class connectivity for airlines

SITA’s connectivity capability helps your airline address critical challenges. Learn how SITA can help you deploy new and temporary routes with agility, manage your critical business operations and ensure...
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Use cases

SITA Connect

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Are you looking for a single provider offering connectivity anywhere you operate whether at the airport, in your headquarter or in town locations? A provider offering feature-rich managed network services with seasonal options and a flexible SLA? Delivered on top of the largest network in the world and on top of our best-in-class infrastructure at airports, SITA Connect addresses all your connectivity needs, anywhere.
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