Improves performance and customer service
Grow and adapt
Whether you are a start-up or are in full growth mode, your airline needs a passenger services system that has a defined upgrade and development path to meet your current and future needs. Horizon Passenger Management and Distribution enables continuous evolution with modular, flexible and versatile tools, accompanied by our dedicated expertise in the air transport industry (ATI).
Get closer to your customer
Horizon Passenger Management and Distribution includes technologies to optimize your customer service, including online, kiosk and mobile applications, self-service booking, shopping solutions and loyalty programs. It also features an interface for third-party distribution, which enables you to work seamlessly with other partners.
SITA helps you achieve the most effective distribution channel mix for your airline. We provide unbiased access to every available channel, including all global distribution services as well as agency contact centers, alliance and code share partners.
• Cuts service costs and inefficiency
• Lowers distribution costs (leverages GDS costs)
• Increases speed to market and commercial agility
• Enables the merchandising of optional services
• Creates more personalized offers
• Allows profit optimization