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Airports

Discover SITA know-how for airports

  • Technology has helped the air transport industry cope with increasing growth in passenger numbers. But how do passengers feel about technology? Find out in the 2015 Passenger IT Trends Survey.

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  • Beyond common-use desktop (CUTE/CUPPS), there are many more common-use self-service functions that can be deployed in cloud infrastructure, including kiosks (CUSS), self-service bag-drop and self-boarding gates.

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  • The rise of the connected traveler offers multiple opportunities for airports to create a more seamless, personalized journey. Fully integrated, intelligent operational and passenger technologies along with business intelligence all come together to make a real difference to the passenger experience.

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SITA technology helps more than 1,000 airports worldwide deliver a hassle-free passenger journey. We are the only information and communications technology (ICT) provider who can deliver integrated, seamless self-service from check-in to security to boarding all the way to border security on arrival. SITA embraces and implements new technologies – including common-use in the cloud, business intelligence, near-field communications (NFC), and beacons – to transform airports and improve the passenger experience.

Explore SITA solutions
From check-in to boarding to border security

Airport commercial management

Airport operations

Baggage processing

Enterprise management

Passenger processing

Resources

Are beacons the answer?

Beacons continuously broadcast a signal giving shoppers additional product information, directions around the store and even enabling hands-free payments - so no more queuing. But do they really work in the real world, and if so what can they do for air transport?

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Are beacons the breakthrough?
pdf - 1.77 Mb Free registration required
17
Apr
2012
Videos

Better decisions with AMS

SITA's Airport Management solution (AMS) provides system integration, real-time operational control, increased agility, and enhanced collaboration between stakeholders.
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01
Nov
2012
Videos

Passenger flow monitoring

SITA's end-to-end passenger flow monitoring allows airports to reduce wait time at security, improve operational efficiency, increase non-aeronautical revenues, and enhance the passenger experience.
View the video
17
Jun
2015
News releases

Quebec Airport and SITA introduce world’s first airport workforce use of Apple Watch

This is another in a series of world “firsts” for SITA Lab, SITA’s research and development team, which continues to pioneer new technology for the air transport community.
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