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Discover SITA know-how for airports

  • Technology has helped the air transport industry cope with increasing growth in passenger numbers. But how do passengers feel about technology? Find out in the 2015 Passenger IT Trends Survey.

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  • Beyond common-use desktop (CUTE/CUPPS), there are many more common-use self-service functions that can be deployed in cloud infrastructure, including kiosks (CUSS), self-service bag-drop and self-boarding gates.

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  • The rise of the connected traveler offers multiple opportunities for airports to create a more seamless, personalized journey. Fully integrated, intelligent operational and passenger technologies along with business intelligence all come together to make a real difference to the passenger experience.

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SITA technology helps more than 1,000 airports worldwide deliver a hassle-free passenger journey. We are the only information and communications technology (ICT) provider who can deliver integrated, seamless self-service from check-in to security to boarding all the way to border security on arrival. SITA embraces and implements new technologies – including common-use in the cloud, business intelligence, near-field communications (NFC), and beacons – to transform airports and improve the passenger experience.

Explore SITA solutions
From check-in to boarding to border security

Airport commercial management

Airport operations

Baggage processing

Enterprise management

Passenger processing


Are beacons the answer?

Beacons continuously broadcast a signal giving shoppers additional product information, directions around the store and even enabling hands-free payments - so no more queuing. But do they really work in the real world, and if so what can they do for air transport?

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Are beacons the breakthrough?
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Better decisions with AMS

SITA's Airport Management solution (AMS) provides system integration, real-time operational control, increased agility, and enhanced collaboration between stakeholders.
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Passenger flow monitoring

SITA's end-to-end passenger flow monitoring allows airports to reduce wait time at security, improve operational efficiency, increase non-aeronautical revenues, and enhance the passenger experience.
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News releases

Quebec Airport and SITA introduce world’s first airport workforce use of Apple Watch

This is another in a series of world “firsts” for SITA Lab, SITA’s research and development team, which continues to pioneer new technology for the air transport community.
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