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Drop&Fly

The compact, secure, new-fit bag drop unit  

Overview

SITA Drop&Fly is the state-of-the-art bag drop solution for airlines, airports and ground handlers who want to equip their new departure terminals or refurbish existing terminals with technology of the future. Its compact, modern new-fit design replaces traditional check-in counters and enables passengers to check-in their luggage easily, in less than a minute.  It is a safe and secure self bag drop area for all passengers.

It complies with the need for more terminal capacity, lower operational costs and a better passenger experience. Better still, Drop&Fly is fully modular. Just pick and choose the most convenient set-up:

  • One-step, two-step or combined bag drop process
  • Agent-assisted, self-service or a combination of both
  • Dedicated or common use
Download
Drop&Fly Use cases
pdf - 182 kb

40%

reduction in operational costs

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more

How it helps

Drop&Fly promises a safe and secure self bag drop area for all passengers with its fully enclosed design features. A sliding door and advanced sensors prevent tampering and intrusion of unauthorized objects. It is fully customizable to the individual needs of the airport and is equipped with technology like payment, baggage facing cameras, and more.  

Its hybrid functionality enables a switch from self-service to an agent-assisted mode in a matter of seconds.

Key features

  • Passenger and baggage facing cameras
  • Live status and notifications on all bag drop units for ground agents through innovative mobile app
  • Real-time statistics to analyze trends and generate dashboard reports
  • ID scanner
  • Common-use self bag drop via CUWS or CUSS
  • Drop&Fly frame can be delivered in a range of colors to match airport interiors

Benefits

  • Manage passenger flow 24/7 and during peaks
  • Proven experience of integration of Drop&Fly with existing airline and airport systems 
  • Enhanced passenger experience
  • Easy maintenance – fast access for a quick fix with maintenance modules
  • Higher airside revenue because of shorter queues
  • Fully customizable
  • Intuitive and passenger focused

Why us?

Our experience in bag drop, solid project management and global local support makes SITA your ideal partner. No other supplier has a dedicated Center of Excellence and the industry knowledge that supports a swift and seamless deployment of SITA BagDrop into your existing airport and airline infrastructure.

Industry experience

  • We are the most experienced supplier with more than 40 airlines connected to SITA BagDrop at over 20 airports worldwide
  • We launched the world’s first single hardware common-use desks that can quickly switch from self-service bag drop mode to full-service traditional counters

Global presence and support

  • Our local presence and global 24/7 support makes SITA the perfect partner for your bag drop requirements

Great design

  • Easy and intuitive
  • Customizable hardware and software offering branding opportunities for airports and airlines

Easy maintenance

  • Easy troubleshooting with the maintenance module for hosts and maintenance staff

End-to-end support

  • Not just hard and software deployment and integration but our service also includes  signage, instructional videos and ground staff training

Future proof

  • The smart modular design fits all current and future technologies for a seamless and secure passenger experience

 

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides you with global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Download
Drop&Fly Use cases
pdf - 182 kb

40%

reduction in operational costs

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more
  • Improve passenger experience with Drop&Fly, a state-of-the-art self bag drop solution for airport equipping a new departure terminal or refurbishing an existing terminal with the bag drop technology of the future.

    Read more

Smart BagDrop

Checking in baggage can be stressful for passengers. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out how.
Read more
Brochures

SITA BagDrop – A great start to every journey

pdf - 10.60 Mb Free registration required
Checking in baggage can be stressful for passengers. A bad first impression can set the tone for the whole airport experience. The good news is that with the right bag drop solution, every journey can get off to a great start. Find out more about SITA BagDrop.
Download

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This product is part of the following solutions:

Passenger Processing

End-to-end passenger facilitation

SITA BagDrop

Making hassle-free bag drop the industry standard

SITA Smart Path™

Simple, fast, secure whole journey identity management

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