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Automated Passport Control Kiosk

Self-service Phase III and IV kiosks for US border control

Overview

SITA’s Automated Passport Control Kiosk is designed to speed up processing at the US immigration primary line and thus alleviate capacity issues. It does this by automating border control to achieve the optimal balance between rapid processing of travelers and securing the border.

SITA’s self-service kiosk can be used by travelers from the US, Canada and visa-waiver countries. It replaces the traditional process of filling out the US Customs declaration form by hand onboard the aircraft.

90 seconds Length of time it takes travelers to use the kiosk

06
Aug
2015
News releases

SITA's Next-Gen APC Kiosk offers McCarran international passengers fast self-service at border

SITA today announced that McCarran International Airport (LAS) is the first to deploy Phase 4.0 automated passport control (APC) kiosks, speeding more international travelers through the customs and border...
Read more

How it works

The Automated Passport Control Kiosk enables travelers from the US, Canada and visa-waiver countries to complete their customs declaration form on touch-screens – as well as have their passports read, and their fingerprints and facial images captured.

The kiosk uses a three-step process to speed up processing at the US Immigration Primary Line:

  1. Answer a set of regulatory questions at the touch-screen
  2. Passport reading and validation
  3. Identity verification

At the end of the self-service process, the kiosk issues a receipt to be presented to a Customs and Border Protection (CBP) officer for final clearance through a fast-track, dedicated lane.

Your benefits

Automated Passport Control Kiosks offer benefits to CBP, travelers, airports and airlines.

CBP benefits

  • Increased processing capacity at immigration
  • Better utilization of immigration officers
  • Increased security
  • Faster processing of travelers

Traveler benefits

  • Reduced wait time in queues
  • More comfortable, less intimidating immigration process
  • Consistent, predictable travel experience

Airport and airline benefits

  • More efficient use of airport space and resources
  • Reduced airport queues
  • Better passenger experience
  • Reductions in missed connections

SITA Global Services

This product is supported by SITA Global Services (SGS) which provides global business continuity through a flexible service model. Our monitoring service ensures IT systems are reliable and available, around the clock and around the world.

Our experts proactively monitor infrastructure, identifying and resolving problems often before they impact services.

 

90 seconds Length of time it takes travelers to use the kiosk

06
Aug
2015
News releases

SITA's Next-Gen APC Kiosk offers McCarran international passengers fast self-service at border

SITA today announced that McCarran International Airport (LAS) is the first to deploy Phase 4.0 automated passport control (APC) kiosks, speeding more international travelers through the customs and border...
Read more
18
Mar
2014
Videos

Automated Passport Control Kiosk

SITA's Automated Passport Control (APC) Kiosks use a three-step process to speed up processing at the U.S. Immigration Primary Line and therefore alleviate capacity issues.
View the video

APC Phase III Kiosks

Passenger-friendly self-service for US and Canadian citizens, as well as citizens from 38 visa-waiver countries
Read more

The kiosk rises – big opportunities at the border

It’s almost 18 years since SITA introduced its first self-service kiosks. Today they’re relied on for myriad tasks, from check-in to bag tagging. But one of the biggest opportunities now lies in their...
Read the article

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This product is part of the following solutions:

iBorders® Border Management

Efficient and effective border security

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