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AIRCOM® ACARS Services

Connecting aircraft and airline ground networks in real-time

Overview

SITA’s AIRCOM Aircraft Communications Addressing and Reporting System (ACARS) Services helps pilots receive vital information in real-time. It uses a globally managed network of ground stations in 160 countries and the Inmarsat and Iridium satellites.

AIRCOM® ACARS Services can be combined with SITA’s AIRCOM® FlightMessenger, which has system integration capabilities for easy connection to existing airline applications.

Download
Aircraft Operational Communications Use cases
pdf - 237 kb

2 million ACARS messages per day managed by SITA

[SITA’s Aircraft Operational Communications] just works. Transparently and without interruption to the flight crew.

Colin Gallant, Manager IT Operations, British Airways

How it works

AIRCOM® ACARS Services integrates data from aircraft ACARS avionics with ground applications and databases, making them available to users in an understandable format.

ACARS processing centers are located in Canada and Singapore.

AIRCOM ACARS Services is linked to a VHF/VDL global network of 1,400 VHF/VDL radio stations that are connected to over 900 airports.

AIRCOM ACARS Services is linked to satellite networks including the Iridium, Inmarsat and JCAB constellations.

A global ground network connects aircraft operational communication networks to airline operations centers.

Features

  • Supports all airframe types, including Airbus, Boeing, Embraer and Gulfstream
  • Supports the integration of various original equipment manufacturer (OEM) applications
  • Fully integrated with SITA's industry-leading ACARS manager, AIRCOM® FlightMessenger

AIRCOM® ACARS Services

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Your Benefits

AIRCOM® ACARS provides improved efficiency for airlines through optimized processes and decision-making. It also provides fuel savings from better fuel planning based on enhanced communications.

SITA Global Services

This product is supported by a dedicated multilingual operations team which provides monitoring and support 24/7/365 from command centers in Montreal and Singapore, ensuring global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often before they impact your services.

Download
Aircraft Operational Communications Use cases
pdf - 237 kb

2 million ACARS messages per day managed by SITA

[SITA’s Aircraft Operational Communications] just works. Transparently and without interruption to the flight crew.

Colin Gallant, Manager IT Operations, British Airways

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This product is part of the following solutions:

Aircraft Operational Communications

The link between aircraft and ground

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