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Product development, Airports, SITA

Stephen has 20 years’ experience operating as client and consultant within complex commercial travel and transportation service delivery environments. Focusing on reducing complexity to deliver great customer experiences and efficient business operations.

As part of SITA’s Airports Business Unit, Stephen is responsible for developing a comprehensive portfolio of Identity Management products and services and helping customers design and deliver highly effective outcomes to their often complex business challenges.

Prior to SITA , Stephen was Head of Innovation at BAA,  where he was instrumental in developing many new ground breaking airport and airline services and technologies including internet check-in, common use self-service check-in and automated border clearance services. 

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Latest blog posts

Secure identity management made easy

Published on  01 September 2016 08:37  by Stephen Challis

From increasing passenger numbers, to growing security threats, SITA's Stephen Challis discusses the increasing need for secure identity management in the ATI, and how it can be implemented today.

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