AirportResource Manager

Giving airports and ground handling companies the right resources at the right time in the right place

Today's airports are complex and demanding environments. They need effective planning and allocation of ground resources - such as staff and ramp equipment.

SITA can help.

Overview

SITA AirportResource Manager makes capacity planning, staff and asset management easy and cost efficient.

You can use it to manage all your assets and resources:

  • Mobile resources - work out the best rosters and tasks for individuals
  • Fixed airport assets - gates, aircraft parking stands, check-in counters and baggage resources
  • Secondary resources - immigration desks, security checkpoints, baggage trolleys and other resources that depend on passenger flow

Available to airports worldwide, SITA AirportResource Manager can be used standalone or as a fully integrated component of the Airport Management solution (AMS).

AMS includes:

Market terminologySITA's corresponding products
Airport operational database (AODB)AirportCentral
Resource management system (RMS)AirportResource Manager
Flight information display system (FIDS)AirportVision
Public addressAirportVoice

 

Benefits

SITA AirportResource Manager delivers:

  • Increased operational efficiency through better planning, rostering, ramp equipment and staff management
  • Increased return on investment (ROI)
  • Increased speed of response through collaborative decision making (CDM)
  • Less back-office administration through automatic data capture
  • Better control of handling costs and accurate invoicing due to automated processes
  • Easy integration with existing systems
  • Increased customer loyalty by improved service levels and reduced delays

Features

SITA AirportResource Manager includes the following features.

Next generation technology

  • Flexible to implement and easy to customize

Lots of added value

  • Allocates resources automatically or manually to suit the way your airport works
  • Takes into account frequently changing schedules and aircraft arrival and departure slot availability
  • Uses real time updates of actual operations so operators can react to status changes and conflicts
  • Provides expert guidance to resolve allocation conflicts due to flight delays, cancellations, unscheduled flights and other disruptions
  • Offers planning capability to let you work out how various events would affect your airport.

Mobile support functions

  • Supports a vast variety of mobile devices
  • Mobile applications are also available for rugged mobile laptops
  • Allows all applications to communicate over GPRS or WiFi
  • Automatic switching between wireless networks and off-line mode when out of coverage

Business Intelligence

  • Real time information exchange
  • Dashboard capability
  • Multiple applications available on one terminal with synchronised data

Full customer support

  • End-to-end management
  • 24/7 local field support

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