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SITA showcases Leo - the innovative baggage robot - in Mexico City
Location: Mexico City
21 June 2017

Hosting an Innovation forum today at Mexico City Airport, global air transport IT provider SITA , showcased Leo, the innovative baggage robot, to senior air transport industry executives who discussed how innovative technology will advance the nation’s air transport industry.

With the development of its new international airport, Mexico City is an ideal stop on SITA’s world tour introducing the next generation of baggage handling technology. Leo, a fully autonomous and self-propelling robot that looks after passengers’ baggage, is an example of how robotics could be used by airlines and airports around the world to improve baggage handling.

This robot meets passengers as they arrive at the airport, checks them in, prints bag tags and takes their bags away for processing. It has an obstacle avoidance technology so it can move around a busy airport without bumping into people or things. It is the first step to automating the baggage process from the moment passengers drop their bags to when they collect them at their destination.

Speaking at today’s forum, Alex Covarrubias, Vice President of the Airport Business for Latin America, SITA, said: “Innovation is a top priority for SITA’s customers here in Mexico, and together we are exploring the technologies that can improve and facilitate the passenger experience. Leo the baggage robot is just one example. Robotics and automation, along with biometric identification and artificial intelligence, are changing the way airports will be designed in the future, making travel easier every step of the way and improving the passenger experience.”

SITA is the leading provider of IT and communications to the world’s airlines and airports. Almost every passenger journey relies on SITA technology. SITA Lab, it’s strategic research team, is at the forefront of travel technology innovation.

For more than 60 years, across Latin America, SITA has provided technology that supports airport and airline operations to meet passengers’ needs. SITA continues to innovate with its airline and airport customers to transform air travel through technology, making air travel easy every step of the way. In Mexico, nine of the country’s leading airlines and operators at more than 40 of its major airports use SITA technology to drive Mexico’s growing air transport industry.

Comments from today’s meeting

Pablo Gomez, e-Commerce VP, Aeromexico, said: “At Aeromexico, we continually look at how we can make the trip easy for our passengers. This includes accepting payments at kiosks in key airports in Mexico and the USA for those extras services they like. Today we discussed how emerging technologies might make it easier for passengers and explored how we can work to lead development and progress in the Mexican air transport industry.”

Eduardo León, CIO, VivaAerobus, said: “As our passenger numbers continue to grow, we are examining how we can use innovative technologies to provide the best passenger experience and expand our route network. SITA’s experimental research, including Leo for baggage which we have here today in Mexico City, helps us explore new areas and ideas.”

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