Airport IT Trends Survey 2011
Airports focus IT investments on improving passenger experience
This year marks the eighth Airport IT Trends Survey, delivered in partnership by Airline Business, the Airports Council International and SITA. The annual survey tracks key technology trends.
This reveals that, alongside the traffic recovery seen in 2010, airports increased their IT and telecommunications (IT&T) spend as a percentage of overall revenues. It also shows that while the pace of the economic recovery remains uncertain, airports expect their IT spend to increase in 2012.
To learn more, watch the informative video below. And don't forget to download the free executive summary (registration required).
About the survey
Now in its eighth year, the Airport IT Trends Survey combines the opinions of more than 2/3 the world's Top 100 airports by revenue. It provides detailed insight into the future strategy and expectations of the airport community. Since its inception, the survey has enjoyed a steady rise in the number of responses from airports, underlining its importance and relevance to the air transport industry.
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