Tracking bags drop off to pick up
IATA Resolution 753 requires that by June 2018 airlines keep track of every item of baggage from departure to arrival. This initiative is key to decreasing the number of mishandled bags, improving passenger satisfaction while reducing the costs for airlines.
As the June 2018 deadline fast approaches, the community of airports, airlines, ground handlers and suppliers will have to work together to meet the resolution’s requirements. With our vast experience in baggage management, SITA is well placed to lead in delivering a relevant solution that can be used around the world by the air transport community.
Through a strong collaboration between the Airport Solution Line and SITA Lab, we are investigating and developing cost-effective technology that will allow airlines to track bags every step of the way. Our objective is to propose a resolution 753 kit airlines and airports can use according to their specific needs. We will achieve this leveraging our existing portfolio to make it fully 753 compliant and work with numerous technology companies to explore new solutions.
SITA is looking at smart tags, scanning infrastructure and common back-end systems as well as new bag tracking technologies.
One of the first proofs of concept being developed is the WorldTracer Baggage Delivery Service. Using our WorldTracer database, we are developing an API that will allow airlines to track delayed bags once they arrive at the destination airport and handed over to couriers to be delivered to their final destination.
This system will allow airlines and passengers to track their delayed bags every step of the way until they are safely handed over to their rightful owner.