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Discover what aviation innovators are thinking and doing. Regular contributors include SITA executives as well as guest bloggers from airlines, airports and other air transport industry stakeholders.

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A world's first in Miami

Published on  30 June 2015 04:21  by Maurice Jenkins

We’re very proud of the fact that Miami International Airport is the first in the world to have a complete and open deployment of beacons throughout our facilities. More importantly, as the largest US gateway for Latin America and the Caribbean, and one of the leading international passenger airports in the world, beacons have allowed us to take the passenger experience to a new level. For the first time, we have a viable technology that helps us influence people’s behavior in the airport. 

That's a wrap

Published on  18 June 2015 04:01  by Arthur Calderwood

The 16th Air Transport IT Summit is now closed. It included a record-number 350 delegates from 75 countries – a truly global audience. For those in attendance, I hope you enjoyed the event as much as I did. I hope to see you again next year. For those who couldn’t join us, I hope we can welcome you to the 17th Air Transport IT Summit next year in Brussels.

7th annual Insight Sessions

Published on  17 June 2015 07:26  by Arthur Calderwood

I had the pleasure of welcoming delegates to the 2015 Air Transport IT Summit this morning, as well as introducing this year’s Insight Sessions. As I wrote yesterday, this has been a highly anticipated event and you could feel the buzz in the auditorium as the sessions were getting started.

One industry, one community

Published on  17 June 2015 02:00  by Francesco Violante

SITA and IATA have always recognized the merit in working together to provide value to the community. As our industry becomes increasingly connected, with more demand for information sharing and greater dependence on online systems, the need to take a community approach also becomes increasingly important.

Ready for the connected traveler?

Published on  16 June 2015 11:18  by Arthur Calderwood

We've gathered in Brussels for the 2015 Air Transport IT Summit. With a record number of delegates, an all-star lineup of speakers and a compelling array of topics to discuss, debate and ponder, the buzz is already building. This year's event promises to be one of the best in recent memory.

Hack & Fly yields apps for next-gen airport experiences

Published on  11 June 2015 03:45  by Kevin O'Sullivan

Beacons proved to be a popular choice with developers to enhance passenger experiences. Developer.aero APIs featured in a number of apps for baggage location, issuing boarding passes, retrieving beacon location information and providing airport data.

Heading to Miami?

Published on  05 June 2015 01:09  by Jim Peters

If you’re going to the IATA AGM next week, you’ll be using Miami International Airport (MIA) – one of the best examples of an airport using technology to improve the airline and passenger experience. SITA is proud to be MIA's partner in many of these developments.

Intelligent fares

Published on  01 June 2015 08:28  by David Smith

It’s mindboggling that airlines still rely on people, email history, and spreadsheets to gather fare data. Such manual processes require looking up fare information in systems that weren’t designed for the purpose – or resorting to advertising or researching fares online.

The most important differentiator between airports

Published on  26 May 2015 01:29  by Carlos Yoshihiro Kaduoka

Airports must look to create an ideal passenger experience across all touch points, such as check-in and bag drop, security, border control, flight transfer and bag collection. Technology can help in all of these areas.

Good news in baggage management

Published on  21 May 2015 11:13  by Nick Gates

The aim of Resolution 753 is to reduce mishandling by determining custody of every bag during each phase of the baggage process. This will increase passenger satisfaction while at the same time decreasing the possibility of baggage fraud.

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