SITATEX Online
Collaboration made easy
The electronic exchange of messages underpins every single operational aspect of the air transport industry (ATI). It supports airline commercial activities, aircraft operations and maintenance, passenger, baggage and cargo handling, as well as the transmission of data to governments.
The use of XML technology, combined with the ubiquitous reach of the internet, is offering alternatives for our industry to rethink and improve the way it exchanges information and collaborates.
Overview
SITA's response to the changing needs of ATI professionals in the field of operational mail services is SITATEX Online. It is the latest addition to the SITATEX product portfolio, the leading operational mail platform which handles over 800 million messages every year and connects you with over 20,000 users.
SITATEX Online offers an innovative and cost-efficient operational mail product that simplifies how industry professionals collaborate and exchange information.
SITATEX Online is:
- Innovative
- User-friendly
- Secure and reliable
- Tailored to your needs
- Easy to operate and cost-efficient
Benefits
Innovative
- Delivered as Software as a Service (SaaS) in line with SITA's cloud strategy
- Web-based and fully developed in XML using IATA standards and offering connectivity to Type X, Type B, SMTP, X400 and FAX through our messaging gateways
Tailored to your needs
SITATEX Online is available in two types of licenses:
- Single user license for smaller organizations requiring an easy to access and implement service
- Enterprise user license for larger organizations requiring an easy way to administer and seamlessly roll-out service to multiple users regardless of their location
User-friendly
- An enhanced and intuitive user interface which follows the same standards and flow you would expect from a leading mailbox interface
- Offline functionality; continue to work and access the service in offline mode when a network connection is not available; messages will be sent automatically as soon as a connection has been established
- Accessible from any computer or any location with an internet browser - giving more flexibility to mobile workers
Easy to operate and cost-efficient
- Desktop independent - no additional hardware or software installation is needed to enjoy the benefits of SITATEX Online offering you simplified operational maintenance
- A fully hosted service entirely managed by SITA - no need for specialized IT support to get you up and running
- Simplified administration of remote users - the configuration of new stations can be made in a few clicks by the user administrator making the global roll-out of operational mail solutions across your network easier and quicker
- Any messages sent between users that are set-up on the same Enterprise user license are entirely free of charge
Secure and reliable
- Accessible through an HTTPS URL which ensures that all data and traffic is protected
- Benefit from a fully redundant architecture
Features
SITATEX Online includes the following key features.
- Runs on Windows, Mac and Linux operating systems
- Compatible with all major internet browsers: Firefox, Google Chrome, Internet Explorer and Safari
- Accessible from any computer using any type of network connectivity including internet
- Offers connectivity to Type X, Type B, SMTP, X400 and FAX through our messaging gateways
- Optional SKYFORM online add-on: Fully integrated in SITATEX Online and compliant with the ATA Spec2000 XML standard; it is used across the industry to manage the ordering and purchasing of airplane parts
Video
Watch this short video to see how SITATEX Online can benefit your business.

