PassengerBagdrop
PassengerBagdrop makes bag drop fast, and makes common bag drop possible.
PassengerBagdrop is a software application which allows ground handling staff at Common Use Terminal Equipment (CUTE) locations to quickly check bags for passengers using self-service check-in. It provides an identical user interface for multiple airline Departure Control System (DCS) hosts to make common bag drop possible.
Overview
Business context
Self-service check-in is growing and providing real value, but that value will be fully unlocked only when it is matched with an efficient, common bag drop solution. Self-service passenger processes that encompass checking bags increase passenger satisfaction.
PassengerBagdrop in brief
The PassengerBagdrop user interface is simple, streamlined, and focused only on baggage drop-off at airports. This brings structure and efficiency to your bag drop process.
The user interface is common across all 21 DCS hosts to which PassengerBagdrop is connected. Any combination of these DCS hosts can be run at a single bag drop counter to facilitate common bagdrop.
Benefits
PassengerBagdrop provides the following benefits.
- Improved efficiency of agents and counter
- Faster passenger processing compared to native DCS
- Increased passenger satisfaction
- Station managers can schedule agents without regard for specific DCS skills
Features
PassengerBagdrop includes the following features.
- A user interface that is focused only on bag drop
- The user interface is common across DCS hosts
- 21 DCS host interfaces
- Multiple hosts supported simultaneously at the same bag drop counter
- Simple-to-learn Graphical User Interface (GUI)
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