MaestroDCS Local

Automated passenger processing that delivers value

Airlines and ground handlers who lack a departure control system (DCS) must manually perform passenger check-in, passenger boarding, flight control, weight and balance.

SITA MaestroDCS Local automates all these processes with full functionality at low cost. MaestroDCS Local also connects to the airport's CUTE and baggage systems, enabling you to further automate and benefit from airport IT investments.

Overview

SITA MaestroDCS Local helps airlines and ground handlers gain access to the airport infrastructure and compete more effectively.

It offers:

  • Easy-to-use GUI interface, reducing agent training requirements to one day
  • A local DCS that doesn’t require remote mainframe connectivity
  • Automated departure control processes, improving productivity, accuracy and security
  • Rapid and easy passenger check-in
  • Effective and secure boarding control
  • Utilization of airport IT infrastructure investments

MaestroDCS Local connects to other airport IT infrastructure, giving you access to these systems as well:

  • Common Use Terminal Equipment (CUTE) environment
  • Common Use Self-Service (CUSS) kiosks
  • BagMessage
  • Baggage Reconciliation System (BRS) 

Benefits

SITA MaestroDCS Local provides the following benefits.

  • Lowered costs
  • Reduced staffing requirements
  • Enhanced agent productivity
  • Expedited check-in and boarding with fewer errors
  • Reliable issuance of seat assignments, boarding passes and bag tags

Features

SITA MaestroDCS Local is available in two versions:

  1. Local
    Houses the application server and attached workstations at the same site where the service is delivered
  2. Distributed
    Houses the database server at a central location, which then serves multiple sites

MaestroDCS Local includes the following features.

  • Optimum flexibility, compliant with IATA standard Passenger Name Lists (PNL) and Add and Delete Lists (ADL)
  • A comprehensive local database that can include flight schedules, aircraft inventory, master seat plans, priority lists, message addressing tables, passenger weight tables, excess baggage labels, and APIS data submission records
  • Transmission of standard IATA messages between different reservation systems
  • Passenger verification against who checked in, at what time, by whom, with how much luggage, and with which bag tag numbers

Standard functionality includes:

  • Customer controlled flight timings
  • Customer controlled airline and flight parameters
  • Customer controlled creation of flight schedules
  • Automatic read-in of PNL/ADL from any reservations system
  • Automatic IATA message generation and dispatch
  • Customer designed and controlled boarding card and bag tag formats
  • Customer controlled standby passenger on-load priority
  • Statistical counts of passengers checked in by day/month/year
  • Customer access to historical data for future retrieval

Paid add-on features include:

  • Electronic ticketing interface
  • Real-time interactive APIS data submission – APP and AQQ
  • Kiosk self-service check-in interface
  • Weight and balance (through a third party supplier)

Licenses

Two types of license are available for MaestroDCS Local.

  1. Single-site
    Houses both the application server and attached workstations at the site service is delivered
  2. Multi-site
    Houses the database server at one site, which serves other sites as well
    — These sites should not be too far apart geographically
    — All sites must be controlled by the same MaestroDCS licensee
    — The distributed version does not interface automatically with the weight and balance add-on module
    — The multi-site model is only available in places where proper connectivity and bandwidth exist between host site and other sites

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